Warranty lookup API

Is there an API available to check the warranties of multiple machines? We have hundreds of Macs in our company to check regularly, and currently I have to use https://selfsolve.apple.com/ and enter each machine one at a time. This isn't scalable...

Posted on Jul 9, 2015 1:57 AM

Reply
3 replies

Jul 11, 2015 7:59 AM in response to jonsgold

jonsgold wrote:


Is there an API available to check the warranties of multiple machines? We have hundreds of Macs in our company to check regularly, and currently I have to use https://selfsolve.apple.com/ and enter each machine one at a time. This isn't scalable...

It seems you may not have as big a problem as you think? " check REGULARLY " ?? If you check them once, and make a spreadsheet or somesuch file, you then need only sort by date and CHECK that REGULARLY - adding new devices to IT as they come into your company. You could likely find some clever employee to write a simple App to manage that list and notifications. Adobe Director could do it in a couple of hours - start to tested finish, GUI and all.


It does seem a little odd that there is no facility for managing an Enterprise though - you might find with a little digging, you can find out for sure from Apple (who seems to prefer customer contact avoidance after the sale , if possible - hard to blame them, being the most valuable company on Earth = HUGE installed base)


Here's what I did to find the following - assume the path is OBSCURE.


  • Go here http://www.apple.com/contact/ = the Contact Us link at the bottom of every page
  • Top right of that page is "How to buy for business" with two options:
    • Apple Enterprise Sales (877) 412-7753 = you clearly MUST already have your own Apple Account Rep with a large installed base
    • The link in the paragraph leads one to the possible answers to your question


The Apple Store for Business <http://store.apple.com/us_smb_78313?target=smb> seems a bit more robust than the Consumer level Store


It has a couple of interesting drawer menus

User uploaded fileUser uploaded file

You might give the TOP one on the 1st and the BOTTOM one on the 2nd a look - particularly the 2nd <http://store.apple.com/us_smb_78313/account/home>

I can't go any further, but "View Order History" from the TOC at left looks promising - one could extrapolate the warranty period for a any device by its type and the longevity thereof - (iPhones are shorter than Macs, for example)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Warranty lookup API

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.