bwieler
Level 1 (0 points)

Q: Computer crashes when accessing raid 5

Since my upgrade from 10.10.3 to 10.10.4, my system crashes when I'm accessing my raid through Lightroom or trying a disk repair from DiskWarrior on my Mac Pro. OS X 10.10.4 is not stable.

Mac Pro, OS X Yosemite (10.10.4), 3.2 GHZ, 32 GB RAM

Posted on Jul 9, 2015 8:58 AM

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bwieler

Q: Computer crashes when accessing raid 5

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  • Helpful answers

  • by lllaass,

    lllaass lllaass Jul 9, 2015 9:21 AM in response to bwieler
    Level 10 (190,842 points)
    Apple Watch
    Jul 9, 2015 9:21 AM in response to bwieler

    How is RAID setup?

    Apple RAID card?

    Using RAID via Apple Disk Utility?

    Third-party RAID software like SoftRAID?

    IS RAID data only (not boot drive)?

  • by The hatter,

    The hatter The hatter Jul 9, 2015 10:47 AM in response to bwieler
    Level 9 (60,935 points)
    Jul 9, 2015 10:47 AM in response to bwieler

    So restore from a backup clone from before the crashes and start with a minimal clean install of 10.10.4 also and add back one at a time.

     

    Updates can and are known to "break things" but are you sure there were no errors or problems before?

     

    I would rely on CCC first before updating and then run DW on the clone. CCC also has feature to do checksum, so use that too.

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jul 9, 2015 2:32 PM in response to bwieler
    Level 9 (61,390 points)
    Desktops
    Jul 9, 2015 2:32 PM in response to bwieler

    system crashes

    Post a panic log. This article tells how to find them:

     

    Mac OS X: How to log a kernel panic - Apple Support

  • by bwieler,

    bwieler bwieler Jul 9, 2015 9:36 PM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Jul 9, 2015 9:36 PM in response to Grant Bennet-Alder

    Panic log is posted below:

     

    Anonymous UUID:       3BAFF13C-8202-E003-E25A-D0580B673258

     

     

    Tue Jul  7 23:14:49 2015

     

     

    *** Panic Report ***

    panic(cpu 0 caller 0xffffff8013a17cc2): Kernel trap at 0xffffff7f941a43a6, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x00000006ce195008, CR3: 0x00000007f43ef000, CR4: 0x0000000000002660

    RAX: 0xffffff83b876f9a0, RBX: 0xffffff834cb9d000, RCX: 0x00000006ce195000, RDX: 0xffffff834cb9d108

    RSP: 0xffffff83ba4eadb0, RBP: 0xffffff83ba4eadb0, RSI: 0xffffff83b85a9880, RDI: 0xffffff834cb9d108

    R8:  0xffffff83ba4ead98, R9:  0x0000000000000080, R10: 0xffffff83b85a8200, R11: 0xffffff8013ede803

    R12: 0xffffff834cb9d000, R13: 0xffffff83b86d5c68, R14: 0x0000000000000000, R15: 0xffffff83b86df078

    RFL: 0x0000000000010212, RIP: 0xffffff7f941a43a6, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x00000006ce195008, Error code: 0x0000000000000002, Fault CPU: 0x0

     

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff83ba4eaa60 : 0xffffff801392bda1

    0xffffff83ba4eaae0 : 0xffffff8013a17cc2

    0xffffff83ba4eaca0 : 0xffffff8013a34b73

    0xffffff83ba4eacc0 : 0xffffff7f941a43a6

    0xffffff83ba4eadb0 : 0xffffff7f941a252b

    0xffffff83ba4eadd0 : 0xffffff7f94189981

    0xffffff83ba4eae10 : 0xffffff7f94186f72

    0xffffff83ba4eae40 : 0xffffff7f9418d3a0

    0xffffff83ba4eae90 : 0xffffff7f94177f83

    0xffffff83ba4eaf30 : 0xffffff8013ed714e

    0xffffff83ba4eaf90 : 0xffffff7f9417833d

    0xffffff83ba4eafb0 : 0xffffff7f94116f22

    0xffffff83ba4eaff0 : 0xffffff7f940e6a40

    0xffffff83ba4eb050 : 0xffffff7f940e6efd

    0xffffff83ba4eb080 : 0xffffff7f946485e0

    0xffffff83ba4eb110 : 0xffffff7f946479bd

    0xffffff83ba4eb170 : 0xffffff7f9404bf11

    0xffffff83ba4eb1c0 : 0xffffff7f9404e5fc

    0xffffff83ba4eb220 : 0xffffff7f94d61f0e

    0xffffff83ba4eb240 : 0xffffff7f94d5b802

    0xffffff83ba4eb300 : 0xffffff7f94d52ccb

    0xffffff83ba4eb360 : 0xffffff7f94054063

    0xffffff83ba4eb430 : 0xffffff8013b8157d

    0xffffff83ba4eb490 : 0xffffff8013b27f33

    0xffffff83ba4eb5e0 : 0xffffff8013b3495e

    0xffffff83ba4eb770 : 0xffffff8013b3369f

    0xffffff83ba4eb830 : 0xffffff8013b384ad

    0xffffff83ba4eb8a0 : 0xffffff8013b36c01

    0xffffff83ba4eba60 : 0xffffff8013b33202

    0xffffff83ba4ebd20 : 0xffffff8013d3f7a8

    0xffffff83ba4ebdb0 : 0xffffff8013b65031

    0xffffff83ba4ebe50 : 0xffffff8013dec67a

    0xffffff83ba4ebef0 : 0xffffff8013dec7ee

    0xffffff83ba4ebf50 : 0xffffff8013e4bc56

    0xffffff83ba4ebfb0 : 0xffffff8013a35376

          Kernel Extensions in backtrace:

             com.apple.iokit.IOStorageFamily(2.0)[76E50D45-C97B-3ED1-97C5-94E6E0EB4514]@0xff ffff7f9404 7000->0xffffff7f9406cfff

             com.apple.iokit.IOSCSIArchitectureModelFamily(3.7.5)[BEAC7A6F-DB07-3C53-B97E-9A 2681B034A3 ]@0xffffff7f940e2000->0xffffff7f9410cfff

             com.apple.iokit.IOSCSIParallelFamily(3.0)[C30D0739-E5AA-3366-BFA9-4EB56BBFA6A7] @0xffffff7 f94113000->0xffffff7f94123fff

                dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.7.5)[BEAC7A6F-DB07-3C53-B97E-9A 2681B034A3 ]@0xffffff7f940e2000

             com.Newer-tech.kext.MAXPower_SAS_6G_RAID(1.5.1)[825A1AAD-8453-36CB-965C-A61036E 3884C]@0xf fffff7f9416b000->0xffffff7f941a9fff

                dependency: com.apple.iokit.IOSCSIParallelFamily(3.0.0)[C30D0739-E5AA-3366-BFA9-4EB56BBFA6A 7]@0xfffff f7f94113000

                dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f94124000

             com.apple.iokit.IOSCSIBlockCommandsDevice(3.7.5)[82B8ACC9-41BD-3951-9206-ABBDD4 0A6FCF]@0x ffffff7f94646000->0xffffff7f9465dfff

                dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.7.5)[BEAC7A6F-DB07-3C53-B97E-9A 2681B034A3 ]@0xffffff7f940e2000

                dependency: com.apple.iokit.IOStorageFamily(2.0)[76E50D45-C97B-3ED1-97C5-94E6E0EB4514]@0xff ffff7f9404 7000

             com.apple.driver.CoreStorage(471.30.1)[7EDA1C14-3998-3A81-B89F-15ADF6505946]@0x ffffff7f94 d07000->0xffffff7f94de4fff

                dependency: com.apple.iokit.IOStorageFamily(2.0)[76E50D45-C97B-3ED1-97C5-94E6E0EB4514]@0xff ffff7f9404 7000

     

     

    BSD process name corresponding to current thread: Adobe Lightroom

     

     

    Mac OS version:

    14E46

     

     

    Kernel version:

    Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64

    Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830

    Kernel slide:     0x0000000013600000

    Kernel text base: 0xffffff8013800000

    __HIB  text base: 0xffffff8013700000

    System model name: MacPro3,1 (Mac-F42C88C8)

     

     

    System uptime in nanoseconds: 26077188961122

    last loaded kext at 20517175782: com.apple.driver.CoreStorageFsck 471.30.1 (addr 0xffffff7f94deb000, size 106496)

    last unloaded kext at 128185069078: com.apple.iokit.IOAHCIPassThrough 1.0.3 (addr 0xffffff7f94ccf000, size 36864)

    loaded kexts:

    com.aladdin.kext.aksfridge 1.0.2

    com.kensington.trackballworks.driver 1.1.0

    com.owc.driver.Accelsior 1.0 b2

    com.Newer-tech.kext.MAXPower_SAS_6G_RAID 1.5.1

    com.apple.iokit.IOBluetoothSerialManager 4.3.5f8

    com.apple.filesystems.autofs 3.0

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AppleMCCSControl 1.2.12

    com.apple.kext.AMDFramebuffer 1.3.2

    com.apple.AMDRadeonX3000 1.3.2

    com.apple.driver.AppleHDA 272.18.1

    com.apple.driver.AudioAUUC 1.70

    com.apple.kext.AMD5000Controller 1.3.2

    com.apple.driver.AppleLPC 1.7.3

    com.apple.driver.AppleMCEDriver 1.1.9

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleHWAccess 1

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.iokit.CSRBluetoothHostControllerUSBTransport 4.3.5f8

    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

    com.apple.driver.AppleUSBDisplays 372.1

    com.apple.iokit.SCSITaskUserClient 3.7.5

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.driver.AppleUSBOHCI 656.4.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 36

    com.apple.driver.XsanFilter 404

    com.apple.driver.AppleUSBHub 705.4.2

    com.apple.driver.AppleIntel8254XEthernet 3.1.4b1

    com.apple.driver.AppleFWOHCI 5.5.2

    com.apple.iokit.IOAHCIBlockStorage 2.7.1

    com.apple.driver.AppleIntelPIIXATA 2.5.1

    com.apple.driver.AppleUSBEHCI 705.4.14

    com.apple.driver.AppleUSBUHCI 656.4.1

    com.apple.driver.AppleAHCIPort 3.1.2

    com.apple.driver.AppleACPIButtons 3.1

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 3.1

    com.apple.driver.AppleAPIC 1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

    com.apple.nke.applicationfirewall 161

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

    com.apple.driver.CoreStorage 471.30.1

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

    com.apple.iokit.IOSerialFamily 11

    com.apple.kext.triggers 1.0

    com.apple.iokit.IOAHCISerialATAPI 2.6.1

    com.apple.driver.AppleSMBusController 1.0.13d1

    com.apple.iokit.IOAcceleratorFamily2 156.16

    com.apple.driver.DspFuncLib 272.18.1

    com.apple.kext.OSvKernDSPLib 1.15

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.kext.AMDSupport 1.3.2

    com.apple.AppleGraphicsDeviceControl 3.10.24

    com.apple.iokit.IOFireWireIP 2.2.6

    com.apple.iokit.IOUSBUserClient 705.4.0

    com.apple.iokit.IOSurface 97.4

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.driver.AppleHDAController 272.18.1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOHDAFamily 272.18.1

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8

    com.apple.iokit.IOBluetoothFamily 4.3.5f8

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.IOPlatformPluginLegacy 1.0.0

    com.apple.driver.IOPlatformPluginFamily 5.9.1d7

    com.apple.driver.AppleUSBHIDKeyboard 176.2

    com.apple.driver.AppleHIDKeyboard 176.2

    com.apple.driver.AppleUSBAudio 295.23

    com.apple.iokit.IOAudioFamily 203.3

    com.apple.vecLib.kext 1.2.0

    com.apple.iokit.IOUSBHIDDriver 705.4.0

    com.apple.iokit.IOUSBHIDDriverPM 710.4.7

    com.apple.driver.AppleUSBMergeNub 705.4.0

    com.apple.driver.AppleUSBComposite 705.4.9

    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5

    com.apple.iokit.IOBDStorageFamily 1.7

    com.apple.iokit.IODVDStorageFamily 1.7.1

    com.apple.iokit.IOCDStorageFamily 1.7.1

    com.apple.iokit.IOATAPIProtocolTransport 3.5.0

    com.apple.iokit.IOSCSIParallelFamily 3.0.0

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.iokit.IOFireWireFamily 4.5.7

    com.apple.iokit.IOATAFamily 2.5.3

    com.apple.iokit.IOUSBFamily 720.4.4

    com.apple.iokit.IOAHCIFamily 2.7.5

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 397

    com.apple.iokit.IOStorageFamily 2.0

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 3.1

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.Libm 1

    com.apple.kec.pthread 1

    com.apple.kec.corecrypto 1.0

    Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 3.2 GHz, 32 GB, SMC 1.25f4

    Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB

    Memory Module: DIMM Riser B/DIMM 1, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x05F7, 0x000000003732353642363245363830305100

    Memory Module: DIMM Riser B/DIMM 2, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x05F7, 0x000000003732353642363245363830305100

    Memory Module: DIMM Riser A/DIMM 1, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x05F7, 0x000000003732353642363245363830305100

    Memory Module: DIMM Riser A/DIMM 2, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x05F7, 0x000000003732353642363245363830305100

    Memory Module: DIMM Riser B/DIMM 3, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x8551, 0x333648544635313237324636363745314434

    Memory Module: DIMM Riser B/DIMM 4, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x8551, 0x333648544635313237324636363745314434

    Memory Module: DIMM Riser A/DIMM 3, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x8551, 0x333648544635313237324636363745314434

    Memory Module: DIMM Riser A/DIMM 4, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x8551, 0x333648544635313237324636363745314434

    Bluetooth: Version 4.3.5f8 15969, 3 services, 26 devices, 1 incoming serial ports

    Network Service: Ethernet 1, Ethernet, en0

    PCI Card: pci1b4b,9230, AHCI Controller, Slot-2

    PCI Card: ATI Radeon HD 5770, Display Controller, Slot-1

    PCI Card: ATI Radeon HD 5770, ATY,HoolockParent, Slot-1

    PCI Card: pci1103,1e10, RAID Controller, Slot-4

    PCI Card: pci1033,35, USB Open Host Controller, Slot-3@7,0,0

    PCI Card: pci1033,e0, USB Enhanced Host Controller, Slot-3@7,0,1

    PCI Card: pci1033,e7, IEEE 1394 Open HCI, Slot-3@7,1,0

    Serial ATA Device: ST3750330AS, 750.16 GB

    Serial ATA Device: OWC Mercury Accelsior PCIe SSD, 239.9 GB

    Serial ATA Device: MARVELL VIRTUALL

    Parallel ATA Device: OPTIARC DVD RW AD-7170A

    SCSI Device: SCSI Target Device @ 0

    SCSI Device: SCSI Target Device @ 16

    USB Device: Keyboard Hub

    USB Device: Kensington Expert Mouse

    USB Device: Apple Keyboard

    USB Device: Hub

    USB Device: Apple Cinema HD Display

    USB Device: Bluetooth USB Host Controller

    USB Device: PTZ-631W

    USB Device: Bose USB Audio

    FireWire Device: unknown_device, Unknown

    FireWire Device: built-in_hub, Up to 800 Mb/sec

    Thunderbolt Bus:

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jul 10, 2015 10:41 AM in response to bwieler
    Level 9 (61,390 points)
    Desktops
    Jul 10, 2015 10:41 AM in response to bwieler

    Based on the kernel extensions present at the "scene of the crime", that does seem to be directly related to disk I/O, not to RAM Memory or other items in the Operating System.

     

    The troubling thing in that report is how many third-party extensions are loaded that might have modified the standard software in some fashion, and may be contributing to the instability:

     

    com.aladdin.kext.aksfridge 1.0.2

    com.kensington.trackballworks.driver 1.1.0

    com.owc.driver.Accelsior 1.0 b2

    com.Newer-tech.kext.MAXPower_SAS_6G_RAID 1.5.1

     

    If you can run your system without some of them, it is worth trying to uninstall them and check the stability again, or try operating is Safe Mode (which does not load any third-party extensions, but may be a bit slower). Another thing to check is whether any of the Vendors of these extensions has a recent update.

  • by bwieler,

    bwieler bwieler Jul 10, 2015 12:50 PM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Jul 10, 2015 12:50 PM in response to Grant Bennet-Alder

    Hi Grant,

     

    I tried it in Safe Mode, and it crashed while browsing photos in Lightroom CC2015.1. It didn't give me a panic report.

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jul 10, 2015 5:54 PM in response to bwieler
    Level 9 (61,390 points)
    Desktops
    Jul 10, 2015 5:54 PM in response to bwieler

    Mac Pro has Error Correcting Code memory, so this is not a memory problem.

     

    Safe mode does not load any third party drivers, so it is not crashing because of those.

     

    That leaves unresolved Bugs in Mac OS X, or corruption in the specific image of Mac OS X loaded on your drive. So your next step would be to re-Install Mac OS X. No need to erase at this point, you can just re-install over your existing Mac OS X. Any modules that are damaged or out of date will be replaced with the new ones, and barring pre-existing Directory damage, nothing else will be changed.

  • by bwieler,

    bwieler bwieler Jul 10, 2015 10:20 PM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Jul 10, 2015 10:20 PM in response to Grant Bennet-Alder

    Re-installed Yosemite 10.10.4. Still crashes. If anything, it seems even more fragile.

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jul 11, 2015 7:29 AM in response to bwieler
    Level 9 (61,390 points)
    Desktops
    Jul 11, 2015 7:29 AM in response to bwieler

    Still a Page fault?

    Still at:

    Kernel Extensions in backtrace:

             com.apple.iokit.IOStorageFamily(2.0)   ??

     

     

    Then you may need to make an appointment at the genius Bar to have your Mac tested and evaluated. No charge for the evaluation.