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All replies
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Helpful answers
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Jul 9, 2015 10:27 AM in response to Msdionisby Baby Boomer (USofA),Another help source (if you haven't already done so).
Go to your OS Help Menu. In the search field type dvd
Click on all the troubleshooting topics & Support Articles that pertain to your issue.
You can also do the same in Disk Utility. Open same up.
At the bottom left of the window, click on the purple button w/the "?" in the middle.
This will bring up the Help Menu.
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Try a different brand. Top forum favorites
CDs
FUJI
TDK
Verbatim
DVDs
Maxell
Verbatim
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Apple's Disc Burning Quick Assist
Make sure the DVDs are not dirty, smudged and/or scratched.
http://support.apple.com/kb/TS2000 Mac doesn't start up from install disc
http://support.apple.com/kb/HT2801 Apple Computers: Troubleshooting the slot-loading SuperDrive*** Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs. ***
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Jul 9, 2015 10:35 AM in response to Msdionisby babowa,Does your Superdrive accept the media? If so, maybe the lens should be cleaned or try quality media such as Verbatim (Macs are finicky about which media works). Or, the drive could be malfunctioning - vertically installed drives are not known to be error free or reliable.
