neilmce

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Q: My new Apple bluetooth does not work. Is there a way to activate it?

My new Apple bluetooth keyboard letter/number keys do not work but the function and tab/arrow keys do. Is there some way to activate the letter keys?

iMac (24-inch Mid 2007), OS X Yosemite (10.10.4)

Posted on Jul 9, 2015 1:41 PM

I have this question too

Q: My new Apple bluetooth does not work. Is there a way to activate it?

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by Mobile Blues,

Mobile Blues Jul 9, 2015 3:22 PM in response to neilmce
Level 4 (1,959 points)

Apple Music

Jul 9, 2015 3:22 PM in response to neilmce

Assuming the keyboard is not defective. Using your mouse, go to Settings>Bluetooth turn Bluetooth off. Turn off the keyboard. Turn keyboard back on. Go to Settings>Bluetooth and turn Bluetooth back on.
Let me know if that fixes the problem.
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by neilmce,

neilmce Jul 9, 2015 3:56 PM in response to Mobile Blues
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Jul 9, 2015 3:56 PM in response to Mobile Blues

Unfortunately, that solution didn't make the keyboard work. Got any other suggestions? Is there some sequence of function keys (which do work) that need to be entered, or something else? Thank you.
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by Mobile Blues,

Mobile Blues Jul 9, 2015 4:09 PM in response to neilmce
Level 4 (1,959 points)

Apple Music

Jul 9, 2015 4:09 PM in response to neilmce

Take a look at this article....

Troubleshooting wireless mouse and keyboard issues - Apple Support
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by Mobile Blues,

Mobile Blues Jul 9, 2015 4:14 PM in response to neilmce
Level 4 (1,959 points)

Apple Music

Jul 9, 2015 4:14 PM in response to neilmce

Also look at this previous discussion...

only certain keys work on Apple Bluetooth keyboard
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by neilmce,

neilmce Jul 9, 2015 4:23 PM in response to Mobile Blues
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Jul 9, 2015 4:23 PM in response to Mobile Blues

That solved it! Thank you very much!!
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by Mobile Blues,Helpful

Mobile Blues Jul 10, 2015 7:18 AM in response to neilmce
Level 4 (1,959 points)

Apple Music

Jul 10, 2015 7:18 AM in response to neilmce

Glad to be of help....
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