Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ID requests on opening Mac

When opening iMac (OS X Yosemite 10.10.4 V) last few days, been getting requests for ID for number of applications (iCloudd, Calendar Agent, Talagent, ++), names not familiar with.

When cancel one, another pops up & only way to remove is open an application (Safari, Mail, etc).

On Wed, tried to log into iTunes & ID was not accepted, then went thru process to change ID & also had to change for all other programs & devices.

Since then been getting these requests.

Any suggestions as to what to do or OK to give ID?

iMac, OS X Yosemite (10.10), 21.5" Intel3.1Ghz iCore i7,16GB, FD

Posted on Jul 9, 2015 6:44 PM

Reply
Question marked as Best reply

Posted on Jul 9, 2015 8:30 PM

Back up all data before proceeding.

Launch the Keychain Access application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.

If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.

Right-click or control-click the login entry in the list. From the menu that pops up, select

Change Settings for Keychain "login"

In the sheet that opens, uncheck both boxes, if not already unchecked.

From the menu bar, select

Keychain Access Preferences... First Aid

There are four checkboxes in the window that opens. Check all of them. if they're not already checked. Close the window.

Select

Keychain Access Keychain First Aid

from the menu bar and repair the keychain. Quit Keychain Access.

If you use iCloud Keychain, open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device.

9 replies
Question marked as Best reply

Jul 9, 2015 8:30 PM in response to ray34

Back up all data before proceeding.

Launch the Keychain Access application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.

If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.

Right-click or control-click the login entry in the list. From the menu that pops up, select

Change Settings for Keychain "login"

In the sheet that opens, uncheck both boxes, if not already unchecked.

From the menu bar, select

Keychain Access Preferences... First Aid

There are four checkboxes in the window that opens. Check all of them. if they're not already checked. Close the window.

Select

Keychain Access Keychain First Aid

from the menu bar and repair the keychain. Quit Keychain Access.

If you use iCloud Keychain, open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device.

Jul 12, 2015 12:28 AM in response to Linc Davis

Hi, followed suggestions still having same problem. Msg boxes appear after opening iMac, advise require login for access to "Local Items". The password is different to main password. Names ( talagent, Message Agent, Cloudd, Call history plugin helper, com.apple.Cloud helper.xpc, Address Book Source Sync, cloud paird, accounts, Keychain Access)

Can I delete items in Keychain Access?

Can I disable Keychain Access?

Jul 12, 2015 9:26 PM in response to ray34

There are several possible causes for this issue. Please take each of the following steps that you haven't already tried, testing after each one, until it's resolved. Back up all data before making any changes.

Step 1

Follow the directions in this support article.

Step 2

Launch the Keychain Access application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Select the iCloud keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.

If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password.

Select

Keychain Access Keychain First Aid

from the menu bar and repair the keychain.

Step 3

Open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device.

Step 4

Open the Keychains folder as in Step 1. There should be a file in that folder with the name "login.keychain". If there is also a file iwith the name "login_renamed_1.keychain", then please do as follows:

☞ Rename login.keychain to "login-old.keychain".

☞ Rename login_renamed_1.keychain to "login.keychain".

You can then close the folder.

Delete the login keychain from the keychain list in Keychain Access. Choose

Delete References

when prompted, not Delete References & Files.

Select

File Add Keychain...

from the menu bar. Add back the file now named "login.keychain". If any of your needed keychain items are missing from it, also add back the file now named "login-old.keychain". I suggest you transfer any needed items from that keychain to the login keychain, then delete it. The transfers are made by drag-and-drop in Keychain Access. You'll need to enter your password for each item transferred.

Run Keychain First Aid again. Quit Keychain Access.

Jul 13, 2015 9:08 PM in response to Linc Davis

Hi,

Still having the problem; went thru steps suggested

Also changed iCloud setting for Keychains on iCloud (Unchecked box) but saved settings on iMac. Should I save or delete?

Getting msg @ startup "Talagent wants access to "Local Items" + samefor Message Agent, Call History Plug-in Helper, Calendar Agent, Cloudd

I don't really need to use this app as keep logins separate from computer.

Can I delete/disable the program?

Thanks

ID requests on opening Mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.