ray34

Q: ID requests on opening Mac

When opening iMac (OS X Yosemite 10.10.4 V) last few days, been getting requests for ID for number of applications (iCloudd, Calendar Agent, Talagent, ++), names  not familiar with.

When cancel one, another pops up & only way to remove is open an application (Safari, Mail, etc).

On Wed, tried to log into iTunes & ID was not accepted, then went thru process to change ID  & also had to change for all other programs & devices.

Since then been getting these requests.


Any suggestions as to what to do or OK to give ID?

iMac, OS X Yosemite (10.10), 21.5" Intel3.1Ghz iCore i7,16GB, FD

Posted on Jul 9, 2015 6:44 PM

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Q: ID requests on opening Mac

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  • Helpful answers

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Jul 9, 2015 8:30 PM in response to ray34
    Level 10 (208,037 points)
    Applications
    Jul 9, 2015 8:30 PM in response to ray34

    Back up all data before proceeding.

    Launch the Keychain Access application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.

    If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.

    Right-click or control-click the login entry in the list. From the menu that pops up, select

              Change Settings for Keychain "login"

    In the sheet that opens, uncheck both boxes, if not already unchecked.

    From the menu bar, select

              Keychain Access Preferences... First Aid

    There are four checkboxes in the window that opens. Check all of them. if they're not already checked. Close the window.

    Select

              Keychain Access Keychain First Aid

    from the menu bar and repair the keychain. Quit Keychain Access.

    If you use iCloud Keychain, open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device.

  • by ray34,

    ray34 ray34 Jul 9, 2015 9:11 PM in response to Linc Davis
    Level 1 (6 points)
    Desktops
    Jul 9, 2015 9:11 PM in response to Linc Davis

    Thanks, appreciated.

    Will do as suggested.

  • by ray34,

    ray34 ray34 Jul 12, 2015 12:28 AM in response to Linc Davis
    Level 1 (6 points)
    Desktops
    Jul 12, 2015 12:28 AM in response to Linc Davis

    Hi, followed suggestions still having same problem. Msg boxes appear after opening iMac,  advise  require login for access to "Local Items". The password is different to main password. Names ( talagent, Message Agent, Cloudd, Call history plugin helper, com.apple.Cloud helper.xpc, Address Book Source Sync, cloud paird, accounts, Keychain Access)

    Can I delete items in Keychain Access?

    Can I disable Keychain Access?

  • by Eric Root,

    Eric Root Eric Root Jul 12, 2015 12:59 PM in response to ray34
    Level 9 (74,064 points)
    iTunes
    Jul 12, 2015 12:59 PM in response to ray34
    Can I delete items in Keychain Access?

     

    Yes.

     

    Keychain Issues - Resolve  see post by Kappy


    Keychain Reset

  • by ray34,

    ray34 ray34 Jul 12, 2015 7:54 PM in response to Eric Root
    Level 1 (6 points)
    Desktops
    Jul 12, 2015 7:54 PM in response to Eric Root

    Can I disable Keychain Access?

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Jul 12, 2015 9:26 PM in response to ray34
    Level 10 (208,037 points)
    Applications
    Jul 12, 2015 9:26 PM in response to ray34

    There are several possible causes for this issue. Please take each of the following steps that you haven't already tried, testing after each one, until it's resolved. Back up all data before making any changes.

    Step 1

    Follow the directions in this support article.

    Step 2

    Launch the Keychain Access application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Select the iCloud keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.

    If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password.

    Select

              Keychain Access Keychain First Aid

    from the menu bar and repair the keychain.

    Step 3

    Open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device.

    Step 4

    Open the Keychains folder as in Step 1. There should be a file in that folder with the name "login.keychain". If there is also a file iwith the name "login_renamed_1.keychain", then please do as follows:

    ☞ Rename login.keychain to "login-old.keychain".

    ☞ Rename login_renamed_1.keychain to "login.keychain".

    You can then close the folder. 

    Delete the login keychain from the keychain list in Keychain Access. Choose

               Delete References

    when prompted, not Delete References & Files.

    Select

              File Add Keychain...

    from the menu bar. Add back the file now named "login.keychain". If any of your needed keychain items are missing from it, also add back the file now named "login-old.keychain". I suggest you transfer any needed items from that keychain to the login keychain, then delete it. The transfers are made by drag-and-drop in Keychain Access. You'll need to enter your password for each item transferred.

    Run Keychain First Aid again. Quit Keychain Access.

  • by ray34,

    ray34 ray34 Jul 13, 2015 9:08 PM in response to Linc Davis
    Level 1 (6 points)
    Desktops
    Jul 13, 2015 9:08 PM in response to Linc Davis

    Hi,

    Still having the problem; went thru steps suggested

    Also changed iCloud setting for Keychains on iCloud (Unchecked box) but saved settings on iMac. Should I save or delete?

    Getting msg @ startup "Talagent wants access to "Local Items" + samefor Message Agent, Call History Plug-in Helper, Calendar Agent, Cloudd

    I don't really need to use this app as keep logins separate from computer.

    Can I delete/disable the program?

    Thanks

  • by Linc Davis,

    Linc Davis Linc Davis Jul 14, 2015 6:35 AM in response to ray34
    Level 10 (208,037 points)
    Applications
    Jul 14, 2015 6:35 AM in response to ray34

    Can I delete/disable the program?

    No. As I can't see what you've really done, I suggest you click the Support link at the top of this page to schedule a call from Apple Support. They can share your screen remotely, if necessary.

  • by ray34,

    ray34 ray34 Jul 15, 2015 2:52 AM in response to Linc Davis
    Level 1 (6 points)
    Desktops
    Jul 15, 2015 2:52 AM in response to Linc Davis

    Thanks Linc.

    Contacted Support & adviser was excellent.

    The problem was fixed after uninstalled Mackeeper program & setup new login for Keychain Access.

    Greatly appreciate your assistance.