iPhone 6 w iOS 8.4 constantly asks for gmail Exchange password and runs hot

sadlkfjadkldsfd wrote:

Could you check with Google and see if they have any ideas as to what is going on? It might be an Apple issue, but I think it is more likely that it is a Gmail issue.

This is a user-to-user forum. No one here has any more ability to check with Google than you do. If you think it's a Google issue, you may want to start with the Gmail help pages.

Best of luck.

Well, your IT department seems to think it's a Google issue. As lots of people use Gmail exchange on their phones and don't have this problem, it's unlikely that some update is just going to come along and fix things. If you're IT department won't give you more assistance, the only person who's going to be working on solving this is you.

Try checkng to make sure that you aren't syncing any folders that have email with very large attachments.

Delete the account, reboot the phone, then add the account back. If there is a settings glitch and you add the account back without rebooting, you may not clear that.

I have absolutely the exact same issue. Except mine is not asking me for a password. The app works fine. I have several different e-mails set up on my iphone 6+ and the only ones that are not working are my gmail accounts. (I have 2 of them). It is a huge bother to log into and out of the app to check multiple accounts.

Apple updated something on the ios right after 8 came out. Whatever you did, it is messing up the exchange from interfacing with gmail. Please at least acknowledge that you are aware that this is an issue and let us know what you are doing about it.

Usually when there is a glitch or issue it is fixed within a few days. I believe that this is the reason why lots of people have not posted here, they are annoyed and inconvenienced but they feel that the issue will be resolved quickly.

I have waited patiently... school is back in session and I need this fixed ASAP!!!!

No, YaYa, you are NOT alone! I have had the same problems, exactly, since I upgraded on Tuesday from my trusty iPhone 3GS running iOS 6.1.6 to an iPhone 6 running iOS 8.4.1. I restored a backup of my old phone onto the new metal and the email problems began immediately. I was overwhelmed with the error messages from Mail about the GMail accounts not having the correct password, or having a mismatch between the name of the account and the name of the account (yeah, I know!), so I finally wiped the new iPhone clean and started all over, manually - WHAT A PAIN! - all because of Exchange type GMail email account issues.

So, what I've discovered is that there are a couple of things happening here. One is that Apple suspended support for Exchange style (GMail, only?) accounts on NEW devices as of several years ago (about January of 2012 - have forgotten the exact details now, but it is well documented in both Apple and Google P2P forums!). I ran into this one when my GF's original iPhone 3GS failed and I tried to get her Exchange/GMail account running on her new iPhone unit (after the suspension of support). I finally gave up and created a none-Exchange/GMail version account on her iPhone. It is lacking the Push feature that we all have loved for so long, but it does work and gets no error messages. Perhaps the ongoing spats between Google and Apple were the reason Push was eliminated for GMail accounts. Push is still available for Y! email accounts (well, some, at least; cannot figure out why some and not others) Sad day! 😟

Ok, now I have a new iPhone, too, and the same old grief with trying to get GMail accounts to work cleanly with the Apple Mail client. After I wiped the old restore from my new iPhone and started all over, I manually added all 16 GMail accounts and have deleted and recreated all 16 (plus 27 Y! email accounts) again, to try to eliminate the frustration. Now I have it working, mostly, except for the Exchange/GMail accounts. If I add the accounts as "Exchange" type, they never work. It only shows an empty Inbox (all the other folders are missing) and the error says it cannot connect to the server. If I add the same accounts as just "GMail" type, they work ok, but there is no "Push" update and synching seem to be universally SLOW (compared to Y! accounts).

Ok the other thing is that I have all the same email accounts created on my iPad Mini running iOS 8.4 (until I started the iOS 9Beta last weekend) and I've NEVER had any such problems with my Exchange/GMail accounts on the iPad. I don't know why there would be such a difference between iPhone 6 and iPad Mini running the same iOS release - hmmmmm. 😕 I'm not loving 8.4.1 on an iPhone 6!

I hope these experiences help you in some way, YaYa. Best of luck to you! I feel your pain.

I am having same issues on both iPad mini and iPhone 5s after installation of iOS 8.4.1 with connection to a Microsoft exchange server.

It is really frustrating not being able to view mail or your agenda!!

Please Apple; GET THIS ISSUE RESSOLVED!!!

TThis was very helpful, thanks. Oddly, the webpage would not let me mark it as helpful even though I'm logged in. Perhaps you're on to something and they aren't pleased you called them out on it.

Can you expkain how to change from "Excgange" to "GMail"? I've been trying to fix this issur for over a month and have tried to implement people's suggestions using Apple's cryptic settings FAQ, but to no avail.