Is this legal on Apple's part?

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Level 1

0 points

Is this legal on Apple's part?

Because I have no money in my bank account, Apple will no longer allow me to update apps (that I already paid for) or even download apps (that I've already paid for). Is this legal? I keep getting asked to "verify" my billing info, but because I currently have no money in account, Apple will not accept my debit card info. I literally cannot update or download content I already paid for! I hope this is an oversight on Apple's part. What if I decide I no longer want Apple to have my payment info, am I forever banned from updating apps on my iPhone or re-downloading apps that aren't currently on my phone? I'll have money tomorrow, but I shouldn't have access to content I already paid for blocked.

Posted on Jul 9, 2015 7:35 PM

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Answer 1

imobl

Level 7

21,120 points

Jul 10, 2015 6:30 AM in response to Zerilos

Debit cards are no longer accepted in many areas. Either update your information

or contact iTunes support for assistance.

https://www.apple.com/support/itunes/

Payment methods you can use in the iTunes Store, Mac App Store, App Store, and iBooks Store - Apple Support

AppleID without a credit card: http://support.apple.com/en-us/HT204034

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Answer 2

Scott_CB

Level 1

99 points

Jul 10, 2015 6:38 AM in response to Zerilos

Hello, I am more than happy to help!

I have experienced this problem before. The reason it will not let you do this is because that Apple does a check to see if £1.29 is on the card, this is to make sure that the card is valid (No money is withdrawn). You must go into iTunes Store > Apple iD (at the bottom of the page) > View Apple iD > Payment Information, then it should have a tick next to your card company (e.g. Visa, MasterCard etc.). You should then click none. Now you should be able to download free apps and updates.

Yours Faithfully,

Pro Mac

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Answer 3

SirXtrem

Level 1

0 points

Jul 10, 2015 6:53 AM in response to Scott_CB

Hi Pro Mac i have the same problem...but is not exist the button none...:(

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Answer 4

Zerilos Author

Level 1

0 points

Jul 10, 2015 7:04 AM in response to Scott_CB

thanks.

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Answer 5

Zerilos Author

Level 1

0 points

Jul 10, 2015 7:06 AM in response to imobl

The fact that I even need to have a payment source on record to update or download content I've already purchased is really the issue here.

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Answer 6

Rudegar

Level 10

180,990 points

Jul 10, 2015 7:36 AM in response to Zerilos

pretty sure the purchase contract does not promise any updates ever the developer can update or not

so that part is not a valid complaint for you that apple does not let you update as you are not entitled to any updates after you purchase an app

the redownload would depend on what their rules says with such a big company and so few reading the license agreement then likely they got most stuff covered there

http://www.apple.com/legal/internet-services/itunes/appstore/dev/stdeula/

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Answer 7

ZikzakCorp

Level 4

1,089 points

Jul 10, 2015 7:38 AM in response to Zerilos

To answer your original question, yes, it's legal.

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Answer 8

ZikzakCorp

Level 4

1,089 points

Jul 10, 2015 7:39 AM in response to SirXtrem

Check this article:

Why can’t I select None when I edit my Apple ID payment information? - Apple Support

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Answer 9

SirXtrem

Level 1

0 points

Jul 10, 2015 7:41 AM in response to ZikzakCorp

hi,i try all is not work;(

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Answer 10

Zerilos Author

Level 1

0 points

Jul 10, 2015 9:56 AM in response to Zerilos

I think it has something to do with Apple Music. Since I'm taking advantage of the free trial, they want to make sure I have a way to pay for subscription. Hijacking my updates is not a cool way for dealing with the issue.

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Answer 11

Zerilos Author

Level 1

0 points

Jul 10, 2015 11:24 AM in response to Rudegar

Some apps never get updated, but to deny a person updates for products they already purchased is pretty shady; regardless what they law has to say on the matter,

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