BEWARE of digital crown sticking

I ordered my Apple watch in April and it finally arrived 23rd June. I noticed the digital crown acting strange after about 7-10days use. The crown becomes unstuck after a little resistance each time I tried to use it. I read some stories on the net that said to run the watch under warm water while moving the digital crown to rectify the problem. I didn't do this incase water found its way into the insides of the watch.

Today the crown jammed the worst it's ever been, to my surprise a small "torn" rubber grommet/washer came out from the digital crown and now it runs free and easy.

I am happy for a replacement and have raised this concern with apple care and the only thing they can offer is for me to send the watch off for repair. Apple also refuse to refund a faulty product. I am surprised and disappointed with Apple's after sales support and more so they cut me off when trying to resolve this issue. Reluctantly I asked for a refund as I have paid a considerable amount of money for this model, waited almost two months for delivery and now it's falling apart and the only way to fix it is to send it away. I am told I am not eligible for a refund even though my watch is falling apart within the first month of using it.

if you notice your watch's crown sticking within 14 days of using it, send it back and get a new one before it's too late!