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Helpful answers
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Jul 12, 2015 7:27 AM in response to DaNTaFby Brett L,Hey PH14716,
If you have an issue with poor image quality when taking pictures with one of the cameras on your iPhone, I would suggest that you troubleshoot using the steps in this article -
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Happy computing.
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Sep 4, 2015 8:53 AM in response to DaNTaFby Tedd Peter,I'm having the same problem. My phone is well protected with a casing since Day 1. Some users said it's because the lens is dirty, probably dust got into the camera. This is very embarrassing...a device with such premium price tag should not be having such problem. I'm going to bring it to my service provider and get a replacement and the whole process will take about 30 working days (phone send to distributor for replacement and then they send back another unit). That means I'll have to look for an extra phone while waiting for the replacement unit. Very dissappointing.


