Podcast cover art must be at least 1400 X 1400 pixel JPG or PNG, in RGB color space, and hosted on a server that allows HTTP head requests."

Can someone please assist me in determining why am encountering an error. The file is below http://www.lcimanhattan.com/manhattanchurch.xml


Thanks

MacBook Pro, OS X Mavericks (10.9.5)

Posted on Jul 10, 2015 9:46 AM

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5 replies

Jul 10, 2015 10:18 AM in response to Slypopo

The image in your 'itunes:image' tag is at http://www.lcimanhattan.com/LCIManhattan.jpg


This image is 254 x 140 px. The minimum size requirements is 1400 x 1400px, and the filesize must be smaller than 500kB.


There is a further issue: when you enter the URL of your top episode's media file in a browser it downloads instead of playing in the browser as it should do. This means that the iTunes Store cannot stream it and consequently the feed will be rejected. (They evidently hadn't got this far because of the image).


You need to ensure that the server hosting your media files is set not to force a download. You also need to ensure that the server can handle 'byte range requests' - the method used by iPhones to access the files. Testing in Teminal suggests that it doesn't, but this may be because of the forced download. When you have sorted out the server, and confirmed by entering the URL in Safari or another browser that the file plays and not downloads, post back here and I'll test it again. You should not resubmit the feed until you are sure you have all these issues sorted out as each time you resubmit and get rejected you will probably have to change the title to get round being told it's already been submitted (this is a bug in the process).

Jul 10, 2015 10:45 AM in response to Roger Wilmut1

Thank you for looking into it for me....am using a xml application call FeedForAll and i currently have an active podcast on itunes which i uploaded last year with no issues. My current podcast giving me error has a file size "manhattanchurch.xml" (4KB) which is within the file size requirement. i have resize the image as you suggested, please inspect it and let me know what other errors you find....


Just an FYI this is my active podcast: www.lcimanhattan.com/Rev._Charles_Osei.xml (this does not have any errors)


Thanks

Jul 10, 2015 11:00 AM in response to Slypopo

The image is now the correct dimensions (I assume you want it to look the shape it does). The media file now plays in the browser. The test for bye range requests produces an inderterminate result; I suspect it's not supporting it but I can't confirm that absolutely. You will have to try submitting and see wether they complain (the error message you get will be specific if this is a problem).

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Podcast cover art must be at least 1400 X 1400 pixel JPG or PNG, in RGB color space, and hosted on a server that allows HTTP head requests."

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