Getting some photos off someone else's iPhone

Question

Level 1

36 points

Getting some photos off someone else's iPhone

Hi there. My girlfriend has some photos and some videos that I need to get onto my Mac so that I can use them. I plug her iPhone into my mac and tell the phone to "trust" my mac. After that there's absolutely nothing I can go... no way to open a folder on the phone, no way to access photos or videos via any program that I have - not iPhoto, not iMovie... it's just a dead brick sitting there plugged into my machine.

Surly this can't be that difficult?

MacBook, OS X Yosemite (10.10.2)

Posted on Jul 10, 2015 5:28 PM

Reply

Answer 1

Demo

Level 10

167,133 points

Jul 10, 2015 6:05 PM in response to nickaster

SO then you don't see her phone when you launch iPhoto while the phone is connected to the Mac? "Trusting" the device is for iTunes. I am not aware that you needed to do this when you want to import photos using iPhoto or Image Capture. Are you proceeding like this?

Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support

Reply

Answer 2

Demo

Level 10

167,133 points

Jul 11, 2015 5:24 AM in response to nickaster

I have no clue about the new photos app. I decided to stick with iPhoto and still use it. I don't know how you feel about purchasing a third party app, but there are WiFi transfer apps that will let you send photos back and forth from iOS devices to the Mac. I use one called Wireless Transfer App.

http://www.wirelesstransferapp.com/

There are other in the App Store that you can look at.

http://photosync-app.com/

AirDrop might also work for you.

Share content with AirDrop from your iPhone, iPad, or iPod touch - Apple Support

Reply

Answer 3

nickaster Author

Level 1

36 points

Jul 10, 2015 7:48 PM in response to Demo

Right, thanks. Okay, I've tried all kinds of things. For example, yes, I've launched iPhoto when her phone is connected. Nothing happens. It's nowhere in the menu. Actually, it's no longer iPhoto, now it's just Photos or whatever crazy thing apple has going now. ...

Reply

Answer 4

nickaster Author

Level 1

36 points

Jul 11, 2015 8:26 AM in response to nickaster

Haha... very funny. Right, well heck, if I have to use a 3rd party app I will but I'm absolutely speechless that Apple would make this so bloody complicated. It's a device with media on it. I just want to pull the media into my laptop. 15 years ago this would have taken 3 minutes.... today in 2015 this is some kind of impossible nightmare... it's just amazing.

Reply

Answer 5

nickaster Author

Level 1

36 points

Jul 11, 2015 8:44 AM in response to Briansyddall

Yeah but these files are way too big for email... and there are dozens of them.

So anyway, I'm attempting to do this via "AirDrop" which seems like the most logical move. I know that "airdrop" works with my mac because I have managed to move things between macs this way. The trouble is that the phone doesn't show up on my mac or vice versa no matter what I do.... does anyone know how this is suppsoed to work? The best help I've found is that just "waiting" will somehow get this to work eventually... crazy!

Reply

Answer 6

nickaster Author

Level 1

36 points

Jul 11, 2015 8:58 AM in response to nickaster

Gawd almighty... so I finally solved this problem by transfering this stuff to "iPhoto" on HER laptop. Then *importing* them in to that horrible program - THEN moving them to a folder on her laptop.THEN using airdrop to move the folder to my mac. I know this is turning into a rant here, but this is just plain reprehensible behavior by Apple. There's simply no reason to force this kind of control on people and it's downright anti-technology.

Reply

Answer 7

petermac87

Level 5

7,463 points

Jul 11, 2015 5:25 AM in response to nickaster

Text them to her.

Pete

Reply

Answer 8

Jul 11, 2015 8:37 AM in response to nickaster

Hi

How i would do this would be by Email .

Cheers

Brian

Reply

Answer 9

petermac87

Level 5

7,463 points

Jul 11, 2015 1:20 PM in response to nickaster

Complain to Apple, not us.

Cheers

Pete

Reply

Answer 10

petermac87

Level 5

7,463 points

Jul 11, 2015 3:02 PM in response to petermac87

After your disgusting rants, which have been removed by the moderators, I doubt that anyone who saw them will wish to help you any further. Good luck and cheers.

Pete

Reply