I got the following email from "AppleSupport@InsideApple.Apple.com" today at 12:49PM.
I never called in and was away on vacation during the time of receiving this email. Is it possible that someone got my account information from logging into my AppleID at a hotel? Any help as to what this email is would be great, thanks.
MacBook Pro (Retina, 13-inch, Mid 2014), OS X Yosemite (10.10.3)
It is a scam mail. Report it to Apple as a phishing attempt. Then delete it.
Some notes to read. https://support.apple.com/en-gb/HT204759
Also, next time there is any doubt in your mind, you can deduce that the critical links are not to Apple by simply hovering your cursor over the link.
Hover over this one and see how easily it can be spoofed > https://www.apple.com/
If the URL does not have " apple.com " as the END of the domain name - e.g., " blahblah.apple.com/blahblahblah/......... " it is not from Apple
Apple will also ALWAYS address you by your first name - like " Hello Joe "
your username is not all that secure so even Hello Joe is suspect in your case, so never believe anything!!
I did not receive the promised follow up phone call. Today but received confirmation of the call by email
To be clear...
You did NOT talk to Apple today but DID get an email that the call indeed occurred?
OR
No call but an EARLIER email the call WOULD occur today?
BTW... Call back and start over with information either way - if YOU do nothing, nothing will happen
Follow up email for AppleCare Phone Support but never called?
