New MacBook (2015) won't connect to wifi on wake up or fresh open.

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Level 1

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New MacBook (2015) won't connect to wifi on wake up or fresh open.

Every time my new MacBook is woken up or when I open it and log in it won't connect to my main wifi. I had thought maybe it was the wireless router, as it has two signals I can connect to (second one labeled ___-5G) and was trying to pull from the stronger one, but they are both the same essentially. I disabled one as a test and the issue remained. I took it to work and the same issue, although the password for the networks are saved and a non issue.

Any advice?

MacBook, OS X Yosemite (10.10.4), (Retina, 12-inch, Early 2015)

Posted on Jul 10, 2015 10:39 PM

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Answer 1

Linc Davis

Level 10

209,739 points

Jul 11, 2015 12:09 PM in response to dwharlan

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

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