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adrovmat

Q: Photos stuck uploading to iCloud

I've been struggling with this issue for a while...

 

Recently, I bit the bullet and bought 200GB of iCloud storage, primarily to back up my iPhone and utilise the iCloud photo sharing.

 

The iPhone and iPad side is fine (they're synchronising and backing up without any issues), but the 2013 MacBook Air isn't going to plan.  All I'm really wanting to do is upload the photos using the newish photos app.  It gets stuck at the following point, however:

Screen Shot 2015-07-11 at 20.48.59.png

No matter how long I leave it (I've left it for at least 4-5 days by disabling sleep and leaving the app open), it doesn't progress.  When I first tried it (more than a month ago), it got to about 3,000 items remaining but then stopped - the "iCloud Photo Library" un-checked itself and re-checking got me to where I am now.

 

My iCloud.com library does have a fair proportion of the images (perhaps missing the 3,000) - it certainly isn't missing 8,660 as the above suggests.

 

I've tried un-checking, restarting etc. but can't get any further than the above.

 

To note was that this was a migrated iPhoto database.  Unfortunately I've since deleted that (I didn't appreciate that it didn't double the storage requirements until after the event) and have no backup!

 

Has anyone else had similar issues?  I just want to get this working as it should!

 

Many thanks in advance.

 

Adrian

MacBook Air, OS X Yosemite (10.10.3)

Posted on Jul 11, 2015 1:02 PM

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Q: Photos stuck uploading to iCloud

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  • Helpful answers

  • by LarryHN,

    LarryHN LarryHN Jul 11, 2015 1:08 PM in response to adrovmat
    Level 10 (85,054 points)
    Photos for Mac
    Jul 11, 2015 1:08 PM in response to adrovmat

    Stop messing with it and let it finish - every time you mess with it is slows things down - mine took about ten days to upload 7000+ photos and videos - toward the end it looks like nothing is happening but it will - I watched progress from iCloud.com so as not to mess with the upload form the Mac

     

    I did pause during the day sometimes since the upload killed my internet access

     

    LN

  • by adrovmat,

    adrovmat adrovmat Jul 11, 2015 1:12 PM in response to LarryHN
    Level 1 (0 points)
    Jul 11, 2015 1:12 PM in response to LarryHN

    Thanks Larry.

     

    To be fair, I didn't mess with it the first time.

     

    I'll check out the iCloud side to see if it's actually doing anything - good tip.  Did yours actually count down the photos it was uploading (like it did the first time)?  Mine just stays "uploading 8,660 items" - it did that for those 4-5 days!  Would be helpful if  the status changed...

     

    Adrian

  • by Jakeindc,

    Jakeindc Jakeindc Jul 11, 2015 2:18 PM in response to adrovmat
    Level 1 (5 points)
    Safari
    Jul 11, 2015 2:18 PM in response to adrovmat

    With the original sync Photo showed me some status, since I have since imported some pics it shows as synced and the folders are there but they are empty.  After more than 24 hours, one folder with about a dozen pics and another folder with about 3 dozen, none have synced.  My laptop turned on and active for at least 12 of those hours.  Photo says that all photos have synced.

     

    Sigh!  What is so hard about getting photos to sync?

  • by LarryHN,

    LarryHN LarryHN Jul 11, 2015 3:20 PM in response to adrovmat
    Level 10 (85,054 points)
    Photos for Mac
    Jul 11, 2015 3:20 PM in response to adrovmat
    Did yours actually count down the photos it was uploading (like it did the first time)?

    Not really - the progress count was far off and got worse when I messed with it which is why I stopped and let ti finish except for pausing to use the internet from other devices

     

    I would plug the laptop in and leave it on overnight

     

    I think that after a couple of days you will see progress on iCloud.com and that is will finish and then it is pretty cool

     

    LN

  • by Jemima Harrison,

    Jemima Harrison Jemima Harrison Jul 13, 2015 9:17 AM in response to LarryHN
    Level 3 (530 points)
    Jul 13, 2015 9:17 AM in response to LarryHN

    I am also having this problem. Everything is switched on. It says it's uploading. But it's not budged for over a month. It's driving me nuts because I'm trying to clear space off a very full MBP...