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Helpful answers
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Jul 13, 2015 2:12 PM in response to kay1992by sterling r,Hi Kay1992,
It sounds like you are unable to get you iTunes application to access the internet for some reason. I would start with the troubleshooting in the following article:
Can't connect to the iTunes Store
If the issue persists, there is a more advanced article that I would recommend:
Advanced iTunes Store troubleshooting
Thank you for using Apple Support Communities.
