Q: Why can't I get a refund for a mistaken purchase on the Mac App Store?

Dear Uriah,

 

Thanks for contacting us. My name is Hazel and I am your Advisor today.

 

Based on your email, I see that you made an invalid purchase. I know you would like this to be sorted out accordingly. I have already reviewed your account, and have provided necessary information below.

 

After carefully reviewing your case, we’ve determined your purchase doesn't meet the conditions for a refund. If you’d like to learn more about our refund policy, see this page:

 

http://www.apple.com/legal/internet-services/itunes/ww

 

If you would like to submit feedback about our policies, please visit:

 

http://www.apple.com/feedback/itunesapp.html

 

We appreciate your understanding in this matter.

 

Thanks,

 

Hazel
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww