HT204845: If your Apple Watch doesn't respond or won't turn on

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Vip3302

Q: Screen black and not parr to my iPhone the application on iPhone ask for new pairingm

hi

 

suddenlly my apple watch in iPhone ask for new pairing and then scerrn become black

 

aalso I chose voice over

 

hhow can I solve my problem

Posted on Jul 11, 2015 7:21 PM

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Q: Screen black and not parr to my iPhone the application on iPhone ask for new pairingm

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  • by léonie,

    léonie léonie Jul 12, 2015 1:21 AM in response to Vip3302
    Level 10 (105,553 points)
    iLife
    Jul 12, 2015 1:21 AM in response to Vip3302

    Have you tried this?   https://help.apple.com/watch/#/apd521a8a902

     

    Restart Apple Watch

    If something isn’t working right, try restarting or resetting Apple Watch and its paired iPhone.

    • Restart Apple Watch.  To turn off Apple Watch, press and hold the side button until the sliders appear, then drag the Power Off slider to the right. To turn Apple Watch back on, hold down the side button until the Apple logo appears.
    • Restart the paired iPhone.  To turn off iPhone, press and hold the Sleep/Wake button until the slider appears, then drag the slider to the right. To turn iPhone back on, hold down the Sleep/Wake button until the Apple logo appears.

    If you can’t turn off Apple Watch or if the problem continues, you may need to force Apple Watch to restart. Do this only if you’re unable to restart your Apple Watch.

    • Force Apple Watch to restart.  Hold down the side button and the Digital Crown at the same time for at least ten seconds, until the Apple logo appears.

     

  • by Vip3302,

    Vip3302 Vip3302 Jul 12, 2015 6:26 AM in response to léonie
    Level 1 (0 points)
    Jul 12, 2015 6:26 AM in response to léonie

    Hi

     

    thanks for replay

     

    ddoesn't work

     

    i chose voice and cut butten and in iPhone ask for new pairing

    i can't control watch

     

    i did restore but still black scren

     

    hhow I can return to factory setting

  • by léonie,

    léonie léonie Jul 12, 2015 7:00 AM in response to Vip3302
    Level 10 (105,553 points)
    iLife
    Jul 12, 2015 7:00 AM in response to Vip3302

    You can erase all content like this:  https://help.apple.com/watch/#/apd4ad3571d9

     

    • Reset Apple Watch settings.  On Apple Watch, open the Settings app Settings icon from the Home screen, go to General > Reset, then tap Erase All Content and Settings. After the reset finishes and Apple Watch restarts, you need to pair Apple Watch with iPhone again—open the Apple Watch app on iPhone, then follow the instructions shown on iPhone and Apple Watch.

     

    if restoring did not work, I'd ask Apple Support for help. You probably still have warranty on the watch.