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Helpful answers
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Jul 11, 2015 11:14 PM in response to bmorrobel1by Kappy,Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
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Jul 12, 2015 2:00 AM in response to bmorrobel1by bmorrobel1,Okay so as I previously stated, I already went through the repair disk process in the DU. I just went to reinstall Yosemite and now I get an error saying that it couldn't be completed. I restarted it to make sure and I got the same error, so now I'm deeper in the hole. Someone please help
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Jul 12, 2015 2:56 AM in response to bmorrobel1by OGELTHORPE,Your description indicates that the MBP had a kernel panic. Use these directions to log and post it:
https://support.apple.com/en-us/HT201753
Ciao.