BAN Dude

Level 1 (0 points)

Q: In SETTINGS, Wi-Fi is Off and system will not allow me to turn it on

In SETTINGS, system will not allow me to turn Wi-Fi on? What do I need to do?

iPhone 5, iOS 8.4

Posted on Jul 12, 2015 4:11 PM

I have this question too

Q: In SETTINGS, Wi-Fi is Off and system will not allow me to turn it on

All replies

Helpful answers

by Lyssa,

Lyssa Jul 12, 2015 4:19 PM in response to BAN Dude
Level 6 (17,893 points)

Jul 12, 2015 4:19 PM in response to BAN Dude

Is the toggle grayed out? Which iPhone do you have and what version of iOS is on it?

~Lyssa
Reply options

Link to this post

by BAN Dude,

BAN Dude Jul 12, 2015 4:20 PM in response to Lyssa
Level 1 (0 points)

Jul 12, 2015 4:20 PM in response to Lyssa

I have an i-Phone 5 running 8.4
Reply options

Link to this post

by Lyssa,

Lyssa Jul 12, 2015 4:22 PM in response to BAN Dude
Level 6 (17,893 points)

Jul 12, 2015 4:22 PM in response to BAN Dude

Try the steps here: https://support.apple.com/en-us/HT204324

If neither of those works, you can try restoring the phone, first from a backup, then as new. If wifi is still greyed out after restoring as new, your phone has a hardware issue and needs to be repaired.

~Lyssa
Reply options

Link to this post