Itunes match stuck on "Add this Computer" page?? I entered apple id and it wont move past the add this computer page!!

(I am running iTunes version 12.2)

I just subscribed to iTunes Match today. I got the email saying I successfully purchased it. I open my iTunes and hit "iTunes Match" where it asked me to "Add this Computer." I clicked that and it asked me to enter my Apple ID, which I did, and the screen didn't change and it didn't go on to the next step. It'll say "Connecting to iTunes Store" at the top where it displays the current playback, but after it finishes loading, nothing happens. I can still navigate around iTunes, so it doesn't freeze my whole iTunes application. It just won't move past the step "Add this Computer"

MacBook Pro, OS X Mavericks (10.9.5), itunes version 12.2

Posted on Jul 12, 2015 4:23 PM

Reply
9 replies

Jul 21, 2015 6:48 AM in response to Jimzgoldfinch

Jim,


Thank you for the link but that is not the issue. I believe brookiefan and I are having the same issue. We know how to enable iMatch. The problem is after you click the Add This Computer button, it does nothing. In previous versions, once you click the button iTunes started a scan of your media to add to your cloud. It is not doing that, just sits there.


Another note on that article is it was obviously a previous version of iTunes as iMatch is no longer an option in the Account menu.

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Itunes match stuck on "Add this Computer" page?? I entered apple id and it wont move past the add this computer page!!

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