Can't keep it connected to the USB long enough for a restore to finish it keeps disconnecting itself. My friend dropped it and it shut off and now is just stuck in the apple logo but it flashes on and off when I connect it to iTunes and it won't stay connected long enough to restore. It was raining out when he dropped it.
but also when I plug it into the wall outlet the "Connect to iTunes shows up" but not when I connect it to my computer so possible battery damage? Help is appreciated.
but also when I plug it into the wall outlet the "Connect to iTunes shows up" but not when I connect it to my computer so possible battery damage? Help is appreciated.
TTry to turn it all the way off, press the Home Button (the circle button at the bottom of the screen) and while pressing the button, plug it into iTunes. iTunes will say that the iPhone needs to be restored or updated. Click "Restore" then "Update and Restore". Let the iPhone restore. If the issue still happens after the restore, then the hardware is messed up because of the fall.
If it has NEVER been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod/iPhone and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod/iPhone. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod/iPhone. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.
iPhone 6 stuck in flashing apple logo
