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Safari won't show windows

This might sound like a really silly thing but I'm at a lose as to how to fix this. After doing Apple's most recent Yosemite update Safari has stopped showing windows. If I open Safari and go the Window it says that I have a window open but it's nowhere to be seen. The only way I can see the window is to go to full screen mode then exit it. I've also noticed that this is happening in iTunes now as well as FireFox - although it doesn't happen in Chrome!!


I've done my permissions, restarted, repaired the disk and done everything else I can think of so would be grateful for any help with this.

MacBook Pro (Retina, 15-inch, Late 2013), OS X Yosemite (10.10.4), iPhone 6, iPad Air, 5Gen iPod

Posted on Jul 13, 2015 10:16 AM

Reply
12 replies

Jul 13, 2015 11:20 AM in response to Lucy O'Hara

A Safe Mode boot deletes system caches that may help after an OS X update or upgrade.



Top left corner of your screen click the Apple > Shut Down.


After your Mac shuts down, wait 10 seconds, then press the power button.


Immediately after you hear the startup tone, hold down the Shift key. You should press the Shift key as soon as possible after you hear the startup tone, but not before.


Release the Shift key when you see the gray Apple logo and progress indicator.



Once you are in Safe Mode, go back to the Apple menu. From the drop down menu click: Restart





About Safe Mode

Jul 14, 2015 10:12 AM in response to Eric Root

I'm not sure what it all means but here's the output:


EtreCheck version: 2.2 (132)

Report generated 7/14/15, 6:08 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (Retina, 15-inch, Late 2013) (Verified)

MacBook Pro - model: MacBookPro11,3

1 2.3 GHz Intel Core i7 CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 418 - SN = D864132Y4CXF9CPAX


Video Information: ℹ️

Intel Iris Pro

Color LCD 2880 x 1800

NVIDIA GeForce GT 750M - VRAM: 2048 MB


System Software: ℹ️

OS X 10.10.4 (14E46) - Time since boot: 0:2:22


Disk Information: ℹ️

APPLE SSD SM0512F disk0 : (500.28 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 499.07 GB (249.84 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.42 GB Online


USB Information: ℹ️

Apple Internal Memory Card Reader

LaCie Porsche Mobile for Mac 1 TB

EFI (disk2s1) <not mounted> : 210 MB

Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 999.86 GB (595.42 GB free)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Configuration files: ℹ️

/etc/hosts - Count: 3


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Application Support/VirtualBox

[loaded] org.virtualbox.kext.VBoxDrv (4.3.10) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.10) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.10) [Click for support]

[loaded] org.virtualbox.kext.VBoxUSB (4.3.10) [Click for support]


/System/Library/Extensions

[not loaded] com.iomega.driver.IomegaSAM (1.1.1) [Click for support]


Startup Items: ℹ️

ColdFusionMX7: Path: /Library/StartupItems/ColdFusionMX7

MySQLCOM: Path: /Library/StartupItems/MySQLCOM

Startup items are obsolete in OS X Yosemite


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.CS4ServiceManager.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[not loaded] org.virtualbox.startup.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.akamai.client.plist [Click for support] [Click for details]

[running] com.akamai.single-user-client.plist [Click for support]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

[not loaded] com.wacom.SketchManager.plist [Click for support]

[not loaded] join.me.launcher.launchagent.plist [Click for support]

[loaded] join.me.launcher.update.peruser.plist [Click for support]

[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]


User Login Items: ℹ️

Mail Application (/Applications/Mail.app)

join.me Launcher Application (/Users/[redacted]/Library/Application Support/join.me/join.me Launcher.app)


Internet Plug-ins: ℹ️

AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]

FlashPlayer-10.6: Version: 18.0.0.203 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.203 - SDK 10.6 Outdated! Update

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

iPhotoPhotocast: Version: 6.0


User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

Unity Player: Version: UnityPlayer version 1.6.2 [Click for support]


Safari Extensions: ℹ️

AddThis

Bing Highlights

Add To Amazon Wish List

Pin It Button

Twitter for Safari

Add To Amazon Wish List

My eBay Manager

TwitrPix Express


3rd Party Preference Panes: ℹ️

Akamai NetSession Preferences [Click for support]

Flash Player [Click for support]

MagicPrefs [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 499.07 GB Disk used: 249.23 GB

Destinations:

Time Machine Backups [Local]

Total size: 999.86 GB

Total number of backups: 62

Oldest backup: 2014-09-01 17:24:42 +0000

Last backup: 2015-07-14 16:36:41 +0000

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 249.23 GB X 3)


Top Processes by CPU: ℹ️

15% WindowServer

4% coreaudiod

2% Finder

2% fontd

2% Dock


Top Processes by Memory: ℹ️

978 MB kernel_task

410 MB Shazam

180 MB Dock

180 MB Numbers

147 MB mds_stores


Virtual Memory Information: ℹ️

10.00 GB Free RAM

6.14 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jul 14, 2015, 06:06:11 PM Self test - passed

Jul 13, 2015, 02:02:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dreamweaver_2015-07-13-140235_ [redacted].crash

Jul 16, 2015 6:49 AM in response to Lucy O'Hara

Try a restart.


Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.


Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.


Isolating an issue by using another user account

Safari won't show windows

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