Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes keeps interrupting when working offline

iTunes keeps popping up the dialog window saying "We could not complete your iTunes Store request" every once in a while when I'm working offline. Apparently iTunes is doing something in the background periodically, and shows this error everytime it fails to connect. I don't mind iTunes doing its things in the background, but I don't think it's good UI design to bother the user about failed connection requests done automatically by a background app.


Is there a way to disable this feature?

MacBook Pro (Retina, 15-inch, Mid 2014), OS X Yosemite (10.10.4)

Posted on Jul 13, 2015 11:22 AM

Reply
18 replies

Sep 22, 2015 9:39 AM in response to Julius N

Yes - This happens to me too and I HATE IT! I do a lot of writing offline and I like to listen to my iTunes music library while I'm working. I do not want to be bothered by an iTunes pop-up telling me it cannot connect to the iTunes store. I am not trying to connect to the iTunes store. I already know that I'm not connected to the internet. If someone knows of a fix for this I would like to know about it. Or if Apple fixes this I would like to know about it.


We live in an ever increasing internet dependent world but you should still be able to use your devices offline without issue.

Sep 22, 2015 11:27 AM in response to Linc Davis

There's a recent thread about this -- which I can't find at the moment, of course -- in which a few people who were experiencing this problem posted follow-up comments reporting that the problem had eventually fixed itself. FWIW, this is exactly what happened to me -- I was plagued with "We could not complete..." notices for a few hours, then it stopped.


I don't recall that anybody figured out exactly what was causing the problem, or why it went away. Another iTunes mystery.

iTunes keeps interrupting when working offline

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.