Q: iPad Mini 2: white screen and unresponsive
I have an iPad Mini 2 on iOS 8.4.
The screen is completely white and unresponsive.
If I leave it or press the sleep/awake button, it turns black (like when it goes to sleep) and I can wake it up like usual (home button or sleep/awake button) and it shows the white screen again.
If I hold the home + sleep/awake button for 10 seconds nothing happens.
If I connect it to iTunes it shows up. If I want to "restore" it, it says I can't and that I have to disable Find My iPad on the iPad itself.
On iCloud.com it tells me that my iPad is "offline" so I can't erase it until it comes online again, which it doesn't.
I removed the iPad from my iCloud-account, hoping I would be able to restore it through iTunes, but it still says I need to disable Find My Ipad on the iPad itself.
Tried the DFU trick, nothing happens, still white screen.
Seems like the OS is completely blocked/frozen and only responds to the home and sleep/awake button.
It is fully charged (as shown when connected to iTunes).
Please,
is there anything I can do?
Thanks in advance,
S.
iPad Mini, iOS 8.4
Posted on Jul 13, 2015 11:01 AM
