chrisnomad

Q: Just updated to iTunes 12.2.1 for mac and found that it is extremely slow - is anyone else having this issue?

I just updated to iTunes 12.2.1 and it is extremely slow to add music or edit mp3 tags. Is anyone else having this issue? All I get is the spinning beach ball for about a minute if I edit an mp3 tag. This is unbelievable and unacceptable. I had no issues with version 12.1. Why did Apple release 12.2.1 without fixing this issue that was also in version 12.2? I hope version 12.2.2 is immediately on its way to fix this slowness issue.

MacBook Pro, OS X Yosemite (10.10)

Posted on Jul 13, 2015 3:10 PM

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Q: Just updated to iTunes 12.2.1 for mac and found that it is extremely slow - is anyone else having this issue?

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  • by JonTheHeeb,

    JonTheHeeb JonTheHeeb Jul 14, 2015 5:32 AM in response to chrisnomad
    Level 1 (0 points)
    Jul 14, 2015 5:32 AM in response to chrisnomad

    Just updated and I'm Having the same issue it been spinning for about 5 mins now and still going, had no issues before downloading this

  • by Patito,

    Patito Patito Jul 14, 2015 9:00 AM in response to chrisnomad
    Level 1 (4 points)
    Notebooks
    Jul 14, 2015 9:00 AM in response to chrisnomad

    Same problem here. And, I'm running everything off an ssd. When I change a song's info, whether it's currently playing or not, iTunes beachballs and it take up to a 1.5 minutes before it becomes responsive again.

  • by bluem00se,

    bluem00se bluem00se Jul 15, 2015 8:06 PM in response to chrisnomad
    Level 1 (0 points)
    Jul 15, 2015 8:06 PM in response to chrisnomad

    I'm getting this problem too. I load up iTunes and within a minute, even if I don't do anything, I get the beachball. I've just been force quitting but I'm going to try to be patient and see if it goes away after a while, but if it keeps happening when you do anything then this update has basically rendered my iTunes useless. Hope there's a fix coming soon, this is unacceptable. I'm also running the latest Macbook Pro 13" so speed should definitely not be an issue here.

  • by chrisnomad,

    chrisnomad chrisnomad Jul 15, 2015 8:38 PM in response to bluem00se
    Level 1 (14 points)
    iPad
    Jul 15, 2015 8:38 PM in response to bluem00se

    I'm glad to see that it's not only me that is having this issue. It does not seem to matter what kind of hardware you are using, new or old mac, ssd, external drive, internal drive, etc. It seems like everyone is affected. If you look at Activity Monitor when you use iTunes the CPU throttles up to 100% and then "Not Responding" when the beach ball spins, eventually coming back down. It definitely has to do with iTunes itself. I hope Apple is reading this and is working on a fix. Totally unacceptable Apple. You rushed to get your streaming service out leaving loyal iTunes users in the lurch, then to top it off you release an update not addressing this issue. Shame on you Apple.

  • by g4s,

    g4s g4s Jul 15, 2015 8:55 PM in response to chrisnomad
    Level 2 (417 points)
    iPod
    Jul 15, 2015 8:55 PM in response to chrisnomad

    I agree. I've been using iTunes since version 2.0.3. This is the worst ever.

  • by Jman25,

    Jman25 Jman25 Jul 16, 2015 9:05 PM in response to chrisnomad
    Level 1 (0 points)
    Jul 16, 2015 9:05 PM in response to chrisnomad

    Any action on 12.2.1 causes the spinning beach ball to appear, and freeze out the program. Deleting a track is practically interminable.

  • by BBooMe,

    BBooMe BBooMe Jul 17, 2015 12:30 AM in response to Jman25
    Level 1 (0 points)
    Jul 17, 2015 12:30 AM in response to Jman25

    Yep.  Worst updates EVER.  First it randomly decimates files in my own music library, right out of the directories and probably off the server.   then it adds insult to injury by being slower than an old Pentium Windows computer to play a song.

     

    thanks Apple.

  • by karnsculptre,

    karnsculptre karnsculptre Jul 17, 2015 2:34 AM in response to chrisnomad
    Level 1 (10 points)
    Jul 17, 2015 2:34 AM in response to chrisnomad

    Same experience here.

     

    The amount of "suggestions" (advertising) is irritating - for example in Artist view. Yes I know who David Bowie is thank you, I don't need some bland biography or suggestions of related artists.

     

    I'd like to have some simple music collection management software without all of the frills that allows me to control what I'd like to listen to and on which device. I've got nothing against the iTunes store - I've found it to be a useful source for some music that's otherwise unavailable - but it shouldn't be visible unless I want to go there.

  • by Nic Mercury,

    Nic Mercury Nic Mercury Jul 19, 2015 2:11 AM in response to chrisnomad
    Level 1 (14 points)
    Windows Software
    Jul 19, 2015 2:11 AM in response to chrisnomad

    Having the same problems on a MBP Retina 13" Late 2012. iTunes (if running in the background) becomes unresponsive. I get beach balls regularly and force-quitting is the only way to regain control. Very, very unstable.

  • by Schindlerial,

    Schindlerial Schindlerial Jul 19, 2015 4:46 PM in response to chrisnomad
    Level 1 (0 points)
    Jul 19, 2015 4:46 PM in response to chrisnomad

    I'm having the exact same problem. Seems like the more features they add, the less responsive it gets.

     

    Is there a way to downgrade?!

  • by paulunde ,

    paulunde paulunde Jul 20, 2015 6:42 PM in response to chrisnomad
    Level 1 (0 points)
    Jul 20, 2015 6:42 PM in response to chrisnomad

    What has Apple done to this one great product? Any and every action requires one to sit for roughly a minute of watching a spinning beach ball! What a failure and disappointment Apple is very quickly becoming.

  • by kyanitus,

    kyanitus kyanitus Jul 20, 2015 7:35 PM in response to chrisnomad
    Level 1 (0 points)
    Jul 20, 2015 7:35 PM in response to chrisnomad

    This is a also happening on my iMac as well. Every time I think I'm getting to the culprit, the following always seems to appear in the crash dump:

     

    Heaviest stack for the main thread of the target process:

      11  ??? (iTunes + 9028) [0x1086d7344]

      11  ??? (iTunes + 8615238) [0x108f0c546]

      11  -[NSApplication run] + 594 (AppKit + 551667) [0x7fff83ffdaf3]

      11  -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346 (AppKit + 593496) [0x7fff84007e58]

      11  _DPSNextEvent + 978 (AppKit + 596139) [0x7fff840088ab]

      11  _BlockUntilNextEventMatchingListInModeWithFilter + 71 (HIToolbox + 205099) [0x7fff8b26e12b]

      11  ReceiveNextEventCommon + 431 (HIToolbox + 205546) [0x7fff8b26e2ea]

      11  RunCurrentEventLoopInMode + 235 (HIToolbox + 206191) [0x7fff8b26e56f]

      11  CFRunLoopRunSpecific + 296 (CoreFoundation + 465880) [0x7fff8299abd8]

      11  __CFRunLoopRun + 927 (CoreFoundation + 467391) [0x7fff8299b1bf]

      11  __CFRunLoopDoSources0 + 269 (CoreFoundation + 469901) [0x7fff8299bb8d]

      11  __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 (CoreFoundation + 526849) [0x7fff829a9a01]

      11  ??? (iTunes + 9347552) [0x108fbf1e0]

      11  ??? (iTunes + 9347354) [0x108fbf11a]

      11  ??? (iTunes + 9344338) [0x108fbe552]

      11  ??? (iTunes + 8465590) [0x108ee7cb6]

      11  ??? (iTunes + 6797705) [0x108d50989]

      11  ??? (iTunes + 6796658) [0x108d50572]

      11  ??? (iTunes + 6800151) [0x108d51317]

      11  mach_msg_trap + 10 (libsystem_kernel.dylib + 70878) [0x7fff8282d4de]

    *11  ipc_mqueue_receive_continue + 0 (kernel + 1148928) [0xffffff8000318800]

     

     

     

     

    Process:         iTunes [1845]

    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes

    Architecture:    x86_64

    Parent:          launchd [1]

    UID:             501

    Task size:       12657 pages

    Note:            Unresponsive for 332 seconds before sampling

     

     

      Thread 0x26291      DispatchQueue 1     11 samples (1-11)   priority 46

      <thread QoS user interactive, boosted, received importance donation from WindowServer [286], IO policy important>

      11  ??? (iTunes + 9028) [0x1086d7344] 1-11

        11  ??? (iTunes + 8615238) [0x108f0c546] 1-11

          11  -[NSApplication run] + 594 (AppKit + 551667) [0x7fff83ffdaf3] 1-11

            11  -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346 (AppKit + 593496) [0x7fff84007e58] 1-11

              11  _DPSNextEvent + 978 (AppKit + 596139) [0x7fff840088ab] 1-11

                11  _BlockUntilNextEventMatchingListInModeWithFilter + 71 (HIToolbox + 205099) [0x7fff8b26e12b] 1-11

                  11  ReceiveNextEventCommon + 431 (HIToolbox + 205546) [0x7fff8b26e2ea] 1-11

                    11  RunCurrentEventLoopInMode + 235 (HIToolbox + 206191) [0x7fff8b26e56f] 1-11

                      11  CFRunLoopRunSpecific + 296 (CoreFoundation + 465880) [0x7fff8299abd8] 1-11

                        11  __CFRunLoopRun + 927 (CoreFoundation + 467391) [0x7fff8299b1bf] 1-11

                          11  __CFRunLoopDoSources0 + 269 (CoreFoundation + 469901) [0x7fff8299bb8d] 1-11

                            11  __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 (CoreFoundation + 526849) [0x7fff829a9a01] 1-11

                              11  ??? (iTunes + 9347552) [0x108fbf1e0] 1-11

                                11  ??? (iTunes + 9347354) [0x108fbf11a] 1-11

                                  11  ??? (iTunes + 9344338) [0x108fbe552] 1-11

                                    11  ??? (iTunes + 8465590) [0x108ee7cb6] 1-11

                                      11  ??? (iTunes + 6797705) [0x108d50989] 1-11

                                        11  ??? (iTunes + 6796658) [0x108d50572] 1-11

                                          11  ??? (iTunes + 6800151) [0x108d51317] 1-11

                                            11  mach_msg_trap + 10 (libsystem_kernel.dylib + 70878) [0x7fff8282d4de] 1-11

                                             *11  ipc_mqueue_receive_continue + 0 (kernel + 1148928) [0xffffff8000318800] 1-11

     

    So there's something extremely wrong with the current iTunes ver. 12.2.1.

  • by Zifix,

    Zifix Zifix Jul 21, 2015 12:34 AM in response to chrisnomad
    Level 1 (5 points)
    Jul 21, 2015 12:34 AM in response to chrisnomad

    I am having exactly the same problem. Running on a late 2014 MBP 15", system and iTunes up-dated to the newest version...

    Tried to sync iphone yesterday - failed. Hmm?

    Tried to sync ipad yesterday - failed. What???

    Tried to simply navigate through iTunes then - failed. OK, gave up.

    Restarted this morning with just opening iTunes. Just one click, no matter where -> beachball! In the end I can only force-quit iTunes to stop that.

     

    I have not uninstalled, re-installed, tried to run iTunes with a new admin... because I don't feel I should be wasting my time on repairing up-dated apps which apparently have a big big failure!!!

    Really hoping for a QUICK up-date!

  • by GerryT99,

    GerryT99 GerryT99 Jul 21, 2015 1:41 AM in response to Zifix
    Level 1 (0 points)
    Jul 21, 2015 1:41 AM in response to Zifix

    Hi -

     

    This looks like it's the same problem I have  Re: iTunes 12.2.0.145 Not Responding and taking 99% of a CPU Core

     

    Anyone know how we can get Apple's attention on this? It looks like a major problem that they need to do something about ... I have given up using iTunes on my Mac.

     

    Thanks

    Gerry

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