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Just updated to iTunes 12.2.1 for mac and found that it is extremely slow - is anyone else having this issue?

I just updated to iTunes 12.2.1 and it is extremely slow to add music or edit mp3 tags. Is anyone else having this issue? All I get is the spinning beach ball for about a minute if I edit an mp3 tag. This is unbelievable and unacceptable. I had no issues with version 12.1. Why did Apple release 12.2.1 without fixing this issue that was also in version 12.2? I hope version 12.2.2 is immediately on its way to fix this slowness issue.

MacBook Pro, OS X Yosemite (10.10)

Posted on Jul 13, 2015 3:10 PM

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74 replies

Jul 15, 2015 8:06 PM in response to chrisnomad

I'm getting this problem too. I load up iTunes and within a minute, even if I don't do anything, I get the beachball. I've just been force quitting but I'm going to try to be patient and see if it goes away after a while, but if it keeps happening when you do anything then this update has basically rendered my iTunes useless. Hope there's a fix coming soon, this is unacceptable. I'm also running the latest Macbook Pro 13" so speed should definitely not be an issue here.

Jul 15, 2015 8:38 PM in response to bluem00se

I'm glad to see that it's not only me that is having this issue. It does not seem to matter what kind of hardware you are using, new or old mac, ssd, external drive, internal drive, etc. It seems like everyone is affected. If you look at Activity Monitor when you use iTunes the CPU throttles up to 100% and then "Not Responding" when the beach ball spins, eventually coming back down. It definitely has to do with iTunes itself. I hope Apple is reading this and is working on a fix. Totally unacceptable Apple. You rushed to get your streaming service out leaving loyal iTunes users in the lurch, then to top it off you release an update not addressing this issue. Shame on you Apple.

Jul 17, 2015 2:34 AM in response to chrisnomad

Same experience here.


The amount of "suggestions" (advertising) is irritating - for example in Artist view. Yes I know who David Bowie is thank you, I don't need some bland biography or suggestions of related artists.


I'd like to have some simple music collection management software without all of the frills that allows me to control what I'd like to listen to and on which device. I've got nothing against the iTunes store - I've found it to be a useful source for some music that's otherwise unavailable - but it shouldn't be visible unless I want to go there.

Jul 20, 2015 7:35 PM in response to chrisnomad

This is a also happening on my iMac as well. Every time I think I'm getting to the culprit, the following always seems to appear in the crash dump:


Heaviest stack for the main thread of the target process:

11 ??? (iTunes + 9028) [0x1086d7344]

11 ??? (iTunes + 8615238) [0x108f0c546]

11 -[NSApplication run] + 594 (AppKit + 551667) [0x7fff83ffdaf3]

11 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346 (AppKit + 593496) [0x7fff84007e58]

11 _DPSNextEvent + 978 (AppKit + 596139) [0x7fff840088ab]

11 _BlockUntilNextEventMatchingListInModeWithFilter + 71 (HIToolbox + 205099) [0x7fff8b26e12b]

11 ReceiveNextEventCommon + 431 (HIToolbox + 205546) [0x7fff8b26e2ea]

11 RunCurrentEventLoopInMode + 235 (HIToolbox + 206191) [0x7fff8b26e56f]

11 CFRunLoopRunSpecific + 296 (CoreFoundation + 465880) [0x7fff8299abd8]

11 __CFRunLoopRun + 927 (CoreFoundation + 467391) [0x7fff8299b1bf]

11 __CFRunLoopDoSources0 + 269 (CoreFoundation + 469901) [0x7fff8299bb8d]

11 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 (CoreFoundation + 526849) [0x7fff829a9a01]

11 ??? (iTunes + 9347552) [0x108fbf1e0]

11 ??? (iTunes + 9347354) [0x108fbf11a]

11 ??? (iTunes + 9344338) [0x108fbe552]

11 ??? (iTunes + 8465590) [0x108ee7cb6]

11 ??? (iTunes + 6797705) [0x108d50989]

11 ??? (iTunes + 6796658) [0x108d50572]

11 ??? (iTunes + 6800151) [0x108d51317]

11 mach_msg_trap + 10 (libsystem_kernel.dylib + 70878) [0x7fff8282d4de]

*11 ipc_mqueue_receive_continue + 0 (kernel + 1148928) [0xffffff8000318800]





Process: iTunes [1845]

Path: /Applications/iTunes.app/Contents/MacOS/iTunes

Architecture: x86_64

Parent: launchd [1]

UID: 501

Task size: 12657 pages

Note: Unresponsive for 332 seconds before sampling



Thread 0x26291 DispatchQueue 1 11 samples (1-11) priority 46

<thread QoS user interactive, boosted, received importance donation from WindowServer [286], IO policy important>

11 ??? (iTunes + 9028) [0x1086d7344] 1-11

11 ??? (iTunes + 8615238) [0x108f0c546] 1-11

11 -[NSApplication run] + 594 (AppKit + 551667) [0x7fff83ffdaf3] 1-11

11 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346 (AppKit + 593496) [0x7fff84007e58] 1-11

11 _DPSNextEvent + 978 (AppKit + 596139) [0x7fff840088ab] 1-11

11 _BlockUntilNextEventMatchingListInModeWithFilter + 71 (HIToolbox + 205099) [0x7fff8b26e12b] 1-11

11 ReceiveNextEventCommon + 431 (HIToolbox + 205546) [0x7fff8b26e2ea] 1-11

11 RunCurrentEventLoopInMode + 235 (HIToolbox + 206191) [0x7fff8b26e56f] 1-11

11 CFRunLoopRunSpecific + 296 (CoreFoundation + 465880) [0x7fff8299abd8] 1-11

11 __CFRunLoopRun + 927 (CoreFoundation + 467391) [0x7fff8299b1bf] 1-11

11 __CFRunLoopDoSources0 + 269 (CoreFoundation + 469901) [0x7fff8299bb8d] 1-11

11 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 (CoreFoundation + 526849) [0x7fff829a9a01] 1-11

11 ??? (iTunes + 9347552) [0x108fbf1e0] 1-11

11 ??? (iTunes + 9347354) [0x108fbf11a] 1-11

11 ??? (iTunes + 9344338) [0x108fbe552] 1-11

11 ??? (iTunes + 8465590) [0x108ee7cb6] 1-11

11 ??? (iTunes + 6797705) [0x108d50989] 1-11

11 ??? (iTunes + 6796658) [0x108d50572] 1-11

11 ??? (iTunes + 6800151) [0x108d51317] 1-11

11 mach_msg_trap + 10 (libsystem_kernel.dylib + 70878) [0x7fff8282d4de] 1-11

*11 ipc_mqueue_receive_continue + 0 (kernel + 1148928) [0xffffff8000318800] 1-11


So there's something extremely wrong with the current iTunes ver. 12.2.1.

Jul 21, 2015 12:34 AM in response to chrisnomad

I am having exactly the same problem. Running on a late 2014 MBP 15", system and iTunes up-dated to the newest version...

Tried to sync iphone yesterday - failed. Hmm?

Tried to sync ipad yesterday - failed. What???

Tried to simply navigate through iTunes then - failed. OK, gave up.

Restarted this morning with just opening iTunes. Just one click, no matter where -> beachball! In the end I can only force-quit iTunes to stop that.


I have not uninstalled, re-installed, tried to run iTunes with a new admin... because I don't feel I should be wasting my time on repairing up-dated apps which apparently have a big big failure!!!

Really hoping for a QUICK up-date!

Jul 22, 2015 3:05 AM in response to GerryT99

I might have found a solution:

Start iTunes and before you see the beachball rotating for endless time... sign off from iTunes and close.

Then start iTunes again, sign in. Go through the procedure with verifying your payment method.

After that, I could successfully work with iTunes again, including the sync of all devices.

Strange - but works for me! Hope it helps for others.

Just updated to iTunes 12.2.1 for mac and found that it is extremely slow - is anyone else having this issue?

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