chrisnomad

Q: Just updated to iTunes 12.2.1 for mac and found that it is extremely slow - is anyone else having this issue?

I just updated to iTunes 12.2.1 and it is extremely slow to add music or edit mp3 tags. Is anyone else having this issue? All I get is the spinning beach ball for about a minute if I edit an mp3 tag. This is unbelievable and unacceptable. I had no issues with version 12.1. Why did Apple release 12.2.1 without fixing this issue that was also in version 12.2? I hope version 12.2.2 is immediately on its way to fix this slowness issue.

MacBook Pro, OS X Yosemite (10.10)

Posted on Jul 13, 2015 3:10 PM

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Q: Just updated to iTunes 12.2.1 for mac and found that it is extremely slow - is anyone else having this issue?

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  • by uncle1950,

    uncle1950 uncle1950 Aug 9, 2015 7:24 PM in response to Zifix
    Level 1 (4 points)
    Desktops
    Aug 9, 2015 7:24 PM in response to Zifix

    this seem to work for me also. Gotta give it more time to see if this is a cure , cause sometimes the loss of resource of 90%+ and having to force quit. would seem to clear up over a time period (15 min. as I would do other things ,internet etc.) So fingers crossed and away we go...

  • by GerryT99,

    GerryT99 GerryT99 Aug 10, 2015 8:36 AM in response to chrisnomad
    Level 1 (0 points)
    Aug 10, 2015 8:36 AM in response to chrisnomad

    The fix as suggested by BHannahphd of rebuilding the iTunes database has solved the problem for me - thanks.

     

    I know for those with large collections, playlists etc this is not ideal ... not sure how much Apple will do if this is something that broke during the 12 upgrade... but I've reported as a bug anyways.

     

    Thanks for the help.

  • by anodyne75,

    anodyne75 anodyne75 Aug 11, 2015 4:51 PM in response to BHannahphd
    Level 1 (0 points)
    Aug 11, 2015 4:51 PM in response to BHannahphd

    Do you know if it is possible to save your playlists somehow before you do this rather than only saving those from your iphone?  Can you export or back up your existing playlists and then reinstall them as a file afterward?  Senuti only seems to backup from iphone and then install those later, but not sure even if it actually installs them on the computer or just back to your phone.

     

    Does anyone know about this?

     

    I hesitate, well more than hesitate, with all my fiber I don't want to do this and risk losing the thousands of playlists Ive painstakingly created.

     

    Thanks...

  • by LondonBlue,

    LondonBlue LondonBlue Aug 11, 2015 5:22 PM in response to chrisnomad
    Level 1 (0 points)
    Aug 11, 2015 5:22 PM in response to chrisnomad

    Well that's very odd - tracks which a few days ago weren't playing and were causing iTunes to hang have just started working.

     

    Now I don't know why — I haven't done anything to iTunes itself. I did have to restart my Mac to fix another software issue (Adobe). Maybe that flipped something. No idea if it's permanent. Strange.

  • by NDanJohnson,

    NDanJohnson NDanJohnson Aug 13, 2015 1:13 PM in response to LondonBlue
    Level 1 (0 points)
    Aug 13, 2015 1:13 PM in response to LondonBlue

    Has anyone here downloaded the latest software update for iTunes? Has it fixed the issues discussed here? Should I hold off updating?

  • by mark-leon,

    mark-leon mark-leon Aug 13, 2015 2:29 PM in response to NDanJohnson
    Level 1 (15 points)
    Desktops
    Aug 13, 2015 2:29 PM in response to NDanJohnson

    I just installed it and immediately started getting the spinning ball. Maybe someone will come up with a workable alternative to iTunes because it's no longer useful to me.

  • by paulunde ,

    paulunde paulunde Aug 13, 2015 2:34 PM in response to mark-leon
    Level 1 (0 points)
    Aug 13, 2015 2:34 PM in response to mark-leon

    Like you I am fed up. I will wait for Apple to get off their rear ends and fix the mess they made. BUT for the first time, I started buying my music purchases on Amazon. I'm sick of supporting a company that does not support their users (aka victims).

  • by Michael Kemper,

    Michael Kemper Michael Kemper Aug 14, 2015 12:55 AM in response to paulunde
    Level 1 (5 points)
    Aug 14, 2015 12:55 AM in response to paulunde

    just updated to 10.10.5 and iTunes 12.2.2 and things seem to be MUCH better.

  • by richard grant,

    richard grant richard grant Aug 14, 2015 5:33 AM in response to Michael Kemper
    Level 3 (723 points)
    Mac OS X
    Aug 14, 2015 5:33 AM in response to Michael Kemper

    Thanks for this report, Michael. I was just wondering about this.

  • by anodyne75,

    anodyne75 anodyne75 Aug 14, 2015 5:57 AM in response to Michael Kemper
    Level 1 (0 points)
    Aug 14, 2015 5:57 AM in response to Michael Kemper

    I was wondering if you could be a bit more specific about the issues you were having before.  I saw that you were having trouble with playlists etc, but were you having the extremely slow response times, very sluggish editing issues, etc?  I'm just curious...I will eventually install this new update but I'm just trying to get an idea of how its helped people.  Someone else stated that it didn't help at all, so I wonder if there are certain things it helped with but the overall performance it didn't help with.

     

    I think I'm willing to try the "nuclear" option, where I back up everything to another disc, reinstall then, copy over my library and playlists again, hoping that nothing would change except the "Date Added" fields which I do like to use but would be willing to sacrifice.

     

    Thanks...Keep posting other experiences with 12.2.2 and I'll do the same once I have time to do the update.

  • by chrisnomad,

    chrisnomad chrisnomad Aug 14, 2015 9:53 AM in response to anodyne75
    Level 1 (14 points)
    iPad
    Aug 14, 2015 9:53 AM in response to anodyne75

    anodyne75,

     

    I did the 12.2.2 upgrade and I am still experiencing the same issues: Extremely slow to add music, edit info content, CPU jumps to 100% in Activity Monitor, and "iTunes Not Responding" if you do a Force Quit, etc. All of these issues still exist in 12.2.2. I have opened up a NEW thread for that version. Same subject line, different iTunes version. Upgrading will not solve this issue. Apparently this is not a Mac only issue. It is being reported in the iTunes for Windows community as well.

  • by John Hall,

    John Hall John Hall Aug 14, 2015 10:35 AM in response to Zifix
    Level 1 (5 points)
    Aug 14, 2015 10:35 AM in response to Zifix

    Thanks Zifix. This fixed my problem instantly. Before that iTunes was unusable. Pathetic update, my computer was using over 9 gigs of ram with only iTunes open before this fix. I've always thought iTunes was great, but Apple screwed the pooch with this update all the way around.

     

    Having to update this way has deleted all of the music I had added from Apple Music since iCloud Music Library is turned off after signing out and back in, but that service is terrible too so I'm glad it did. You look really bad today Apple.

  • by John Hall,

    John Hall John Hall Aug 14, 2015 10:46 AM in response to chrisnomad
    Level 1 (5 points)
    Aug 14, 2015 10:46 AM in response to chrisnomad

    Just an fyi for what it is worth.

     

    I turned on iCloud Music Library just to see what would happen and my iTunes became unusable again. Apple Music is the culprit (for me at least) and when it is turned off I have no issues with iTunes at all. 10 dollars a month for this? I think not Apple.

  • by scoogy2,

    scoogy2 scoogy2 Aug 14, 2015 12:27 PM in response to chrisnomad
    Level 1 (4 points)
    Desktops
    Aug 14, 2015 12:27 PM in response to chrisnomad

    I am also having this problem. I attributed it to the huge size of my iTunes collection (almost 1 TB, including 350 movies and 100 full-length music videos), but I guess it's not if you're all having the same problem. I hope Apple prioritizes this problem.

  • by Michael Kemper,

    Michael Kemper Michael Kemper Aug 14, 2015 1:58 PM in response to anodyne75
    Level 1 (5 points)
    Aug 14, 2015 1:58 PM in response to anodyne75

    The playlist issue was solved by logging out, logging back in. But the slowness persisted in 12.2.1. Rather than go through the elaborate solution suggested I decided to wait for Apple to fix it and for me, this has worked, at least to a degree. There remains some hesitancy, especially upon first starting up, not sure if this is related to the size of my library, about 24 thousand songs, 4 thousand some playlists, but the performance does not evoke the frustration it had before. In addition, I eventually downloaded the Combo update from Apple's site and that seems not to have made an appreciable difference from the initial improvement achieved by the updates from the App Store.

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