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Sep 5, 2015 10:50 AM in response to Eric Rootby wa1oui,Sorry, I should have been more complete. This is a hard-wired ethernet connection to my router.
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Sep 5, 2015 10:53 AM in response to wa1ouiby Eric Root,User File Ownership - Reset see post by Linc Davis
You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
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Sep 5, 2015 10:56 AM in response to Eric Rootby wa1oui,Good idea... I'll give it a try. However it usually takes hours to a day or so to drop out again... I'll check back in when I have some news. Thanks.
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Sep 6, 2015 1:17 PM in response to Eric Rootby wa1oui,Nice thought, but no go... tried to scan today and it tells me username or password is incorrect... sigh.
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Sep 6, 2015 1:26 PM in response to wa1ouiby Eric Root,Have you tried using Image Capture in the Applications folder?
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Sep 6, 2015 1:30 PM in response to Eric Rootby wa1oui,HP has a scan utility which works fine... it's just quicker to go to the printer panel and hit a couple of buttons to make the scan to my desktop... Sadly my warrantee ended a little before I realized I had this problem. They were great when it was under warrantee and Yosemite scan folder didn't work at all... called me at home to make sure things were working properly and finally resolved that issue with a program fix... it was nice while it lasted.
Thanks for your thoughts...
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Sep 8, 2015 3:55 PM in response to wa1ouiby gbellfromslc,Are you bound to a windows AD domain by chance??
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Sep 18, 2015 8:23 AM in response to wa1ouiby wa1oui,Problem continues. Here is a console log before I rebooted, showing that the printer can't connect to Yosemite, followed by a reboot and the log where it did connect. Does this give anyone anything to help troubleshoot it?
9/18/15 11:07:20.520 AM digest-service[28883]: digest-request: uid=0
9/18/15 11:07:20.540 AM digest-service[28883]: digest-request: netr probe 0
9/18/15 11:07:20.540 AM digest-service[28883]: digest-request: init request
9/18/15 11:07:20.542 AM digest-service[28883]: digest-request: init return domain: DHKSMAC server: DHKSMAC indomain was: <NULL>
9/18/15 11:07:20.844 AM digest-service[28883]: digest-request: uid=0
9/18/15 11:07:20.845 AM digest-service[28883]: digest-request: init request
9/18/15 11:07:20.847 AM digest-service[28883]: digest-request: init return domain: DHKSMAC server: DHKSMAC indomain was: <NULL>
9/18/15 11:07:20.856 AM digest-service[28883]: digest-request: uid=0
9/18/15 11:07:20.856 AM digest-service[28883]: digest-request: init request
9/18/15 11:07:20.859 AM digest-service[28883]: digest-request: init return domain: DHKSMAC server: DHKSMAC indomain was: <NULL>
9/18/15 11:07:21.778 AM digest-service[28883]: digest-request: uid=0
9/18/15 11:07:21.780 AM digest-service[28883]: digest-request: od failed with 2 proto=ntlmv2
9/18/15 11:07:21.780 AM digest-service[28883]: digest-request: user=DHKSMAC\David Kaplan
9/18/15 11:07:21.793 AM digest-service[28883]: digest-request: kdc failed with -1561745592 proto=ntlmv2
9/18/15 11:07:21.793 AM digest-service[28883]: digest-request: guest failed with -1561745590 proto=ntlmv2
After Reboot:
9/18/15 11:14:16.963 AM digest-service[779]: digest-request: uid=0
9/18/15 11:14:16.972 AM digest-service[779]: digest-request: netr probe 0
9/18/15 11:14:16.973 AM digest-service[779]: digest-request: init request
9/18/15 11:14:16.976 AM digest-service[779]: digest-request: init return domain: DHKSMAC server: DHKSMAC indomain was: <NULL>
9/18/15 11:14:17.295 AM digest-service[779]: digest-request: uid=0
9/18/15 11:14:17.295 AM digest-service[779]: digest-request: init request
9/18/15 11:14:17.298 AM digest-service[779]: digest-request: init return domain: DHKSMAC server: DHKSMAC indomain was: <NULL>
9/18/15 11:14:17.310 AM digest-service[779]: digest-request: uid=0
9/18/15 11:14:17.311 AM digest-service[779]: digest-request: init request
9/18/15 11:14:17.314 AM digest-service[779]: digest-request: init return domain: DHKSMAC server: DHKSMAC indomain was: <NULL>
9/18/15 11:14:18.244 AM digest-service[779]: digest-request: uid=0
9/18/15 11:14:18.247 AM digest-service[779]: digest-request: od failed with 2 proto=ntlmv2
9/18/15 11:14:18.247 AM digest-service[779]: digest-request: user=DHKSMAC\David Kaplan
9/18/15 11:14:18.263 AM digest-service[779]: digest-request kdc: ok user=DHKSMAC\David Kaplan proto=ntlmv2 flags: ENC_128, NEG_NTLM2, NEG_NTLM, NEG_TARGET, NEG_UNICODE
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Oct 12, 2015 2:00 PM in response to wa1ouiby stianv,Hi,
I just bought a "HP Color LaserJet MFP M277dw".
Even if the models are not the same, I think our problem is related somehow.
You say that you are able to scan to a network folder, but it stops after a while, then you need to re-boot to get it back on track.
In my case, I am unable to scan to the network folder at all; it only creates a 9kb file each attempt and the printer says it something wrong with the access rights on the share.
I have both tried on both El Capitan (my laptop) and on my Mac Mini (a Yosemite).
Even, on the Mini I re-partitioned the disk, first to ExFat, then to FAT, just to get rid of all file access rights (everyone are allowed to do everything).
But still, only the 9kB file and the error message on the HP LCD.
I even created a local domain (with the OS X Server) on the Mini, with a "scanner" account, and gave the credentials into the HP configuration.
The tests on the HP always are "Successful" when I press "Save and Test". But when I go to the printer and try to scan, I get the alert that something went wrong, and the 9kB file...
I have enabled SMB file sharing (I guess HP is Windoze oriented).
I have even formatted part of the disk to ExFat and FAT just in case.
I have shared with all kinds of privilege set to read and write (WebDAV, SMB, AFS, Guest), you name it.
So, I really am curious how you get it to scan to a folder on your Mac in the first place? Did you struggle in the first place? What access rights did you need to give? To me, you are victorious when you got to scan to an OS X network share at all...
Just a curiosity: have you enabled encryption on the disk? It should not matter, but this is the detail level I feel I need to check out...
Cheers,
Stian
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Oct 12, 2015 2:14 PM in response to stianvby wa1oui,Hi Stian,
Originally there was a problem with Yosemite, and HP eventually - after a long time - came out with a fix. (I have an Officejet Pro X576dw, but the problem should be the same for all.) Check out http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/setup-scan-to-netw ork-folder-yosemite/td-p/4624944
and many other posts on the HP forum.
It seems as if previous OS X use SMB2 for connectivity, and the printers use that. When Yosemite came out with SMB3 it broke things. I don't know what happened in the fix they eventually came out with, but it DID fix it for awhile for me. Then it became intermittent. I would have to reboot, and it would start to work for an hour or a day, and then die.
I've a good workaround (for me) with a USB flash drive in my router that I can setup to receive the scans, and a link to that drive on my desktop. Not as convenient as before, but it works for me. I might add that the link I gave you has *28* pages of complaints about this problem.
No I have no encryption... just shared the desktop in system prefs file sharing, and it DOES work sometimes... I dunno.
David