How to change the verfication phone number the code is sent to?

I am in the same boat

My profile in Wallet, with my bank and my Apple ID all have my current phone number.

However, adding any new cards to wallet asks to verify to my old phone number.

I have no explanation as to why it is doing this and there's no other place to change it!!!

Apple - explain?

thanks for this, i never thought of this as a solution and it worked!

I don't know if anyone can see my reply to this, but this is the only way to resolve this issue. The other "solutions" don't address the issue of what phone number has been registered to the bank card.

beccaturner wrote:

verification code is sent to my old phone number and it won't let me select a different one, how do I change it?

See this support article:

Frequently asked questions about two-step verification for Apple ID - Apple Support

And this:

As long as you still have your Recovery Key and remember your Apple ID password, you can sign in and add a new trusted device to your account. You can also remove any devices you may have lost, sold, or given away.

1. Go to My Apple ID, select Manage your Apple ID, and sign in.
2. On the Verify Your Identity screen, select "Unable to receive messages at any of your devices?"
3. In the pop-up window, enter your Recovery Key.
4. Then, under Edit your Apple ID, select Password and Security > Trusted devices > Manage.
5. Remove the device you no longer wish to use to verify your identity.
6. Either verify another device already listed, or select Set up Find My iPhone to add a new trusted device to your list.

Hello beccaturner,

Thanks for using Apple Support Communities.

You can change the addresses, email, or phone number you use for paying within apps at any time. Go to Settings > Passbook & Apple Pay to update your information. To update the billing address for a card, go to Settings > Passbook & Apple Pay, tap a card, then tap the billing address.

Best of luck,

Zack 🙂

If you experience issues with verification for Apple Pay, contact your card issuer for assistance.

In addition to checking their records (verification codes are sent by the issuer, not Apple), they may be able to complete the process with you by phone.

Hi,

I am really at my wits end! I cannot for the life of me get the wallet app to change from my old number to my new one . I've changed my contacts on my phone , I've updated " my card" under contacts too, I've been to my bank to make sure they have the correct number and they do . But everytime I take off and then re upload my card everytime it comes to verify the card I get a message saying a code has been sent by SMS to the shown mobile number which is still the old one !

Please help before I Luzz my phone out the window!

I have the same problem. Have updated the number with my bank tonight (Friday night) and it hasn't made a difference.

I'm hoping that it just requires a business day or so to take proper effect.

Will post back here to advise if any success. Very frustrating because I moved banks partly for this very feature...

I need an verification code to enter my account...and it's sending the verification code to the phone I'm trying to activate. In that case I'm not getting the verification code and I can't get in my account to change my trusted number.

These instructions don't work. You cannot sign-in without confirming the security code that is sent in a text message. Since the old phone number is not accessible, you won't be able to read the security code. Apple's instructions are useless. Moreover, when you are setting up a new iPhone and want to restore settings from iCloud, Apple stupid software attempts to send a text message to the same phone and obviously you won't be able to read the security code. This is a total crap.

I don't know d original phone number and is giving me trouble because I want to update my wha

If the verification code is to authorize a credit card you are trying to add to Apple Pay, you need to update the contact information with your card issuer.