barcelsm

Q: DVD player not working

My IMAC DVD player does not function when inserting a DVD.  It tries reading them but then ejects the DVD movie.  It will read a software disc and download but just not the movies.  Does this need to be updated or fixed?

iMac, Mac OS X (10.6.8), 2011

Posted on Jul 14, 2015 2:32 PM

Close

Q: DVD player not working

  • All replies
  • Helpful answers

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Jul 14, 2015 3:29 PM in response to barcelsm
    Level 9 (57,623 points)
    Jul 14, 2015 3:29 PM in response to barcelsm

    Another help source (if you haven't already done so).

     

    Go to your OS Help Menu.  In the search field type dvd

    Click on all the troubleshooting topics & Support Articles that pertain to  your issue.

     

    You can also do the same in Disk Utility.  Open same up.

    At the bottom left of the window, click on the purple button w/the "?" in the middle.

    This will bring up the Help Menu.

     

    ===============

     

    Try a different brand.  Top forum favorites

    CDs

    FUJI

    TDK

    Verbatim

     

    DVDs

    Maxell

    Verbatim

     

    ==============

     

    Apple's Disc Burning Quick Assist

     

     

    Make sure the DVDs are not dirty, smudged and/or scratched.

     

    http://support.apple.com/kb/TS2000 Mac doesn't start up from install disc

     


    http://support.apple.com/kb/HT2801 Apple Computers: Troubleshooting the slot-loading SuperDrive

     

     

     

    *** Your drive may need cleaning.  Cleaning kits can be purchased from any store that sells CD/DVDs. ***



     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Wave Siggy.gif