Level 1

0 points

Error connecting to internet (iPhone 5)

While I was browsing youtube I found that my phone disconnected and was running on 3G/LTE. I couldn't for the life of me figure out why so I simply tried to connect to the network. It works right away, then it switches back to LTE, and a screen pops up, like if you were to log into a network.

It's sort of like a webpage, in that at the very top it says "http://www.apple.com", then says Log In immediately under it. Next to that is a button that says cancel, and the actual text of the page reads some HTML coding. "<HTML><HEAD><TITLE>Success</TITLE></HEAD><BODY>Success</BODY></HTML>"

I'm not sure what that all means or what to do about the issue (Tried restarting phone, turning to airplane mode, and going into the settings to reset the network settings, no results).

I think my current iOS is 6.0.2... Pretty old, but I was very happy with how it worked. It's ironic because I had just decided it was time to install 8.4 since everyone had said and told me good things about it, and I can't download the update without a Wi-Fi network connection.

http://imgur.com/CwguAqK this is the screen I'm seeing whenever I attempt to connect.

iPhone 5, iOS 6

Posted on Jul 14, 2015 8:45 PM

95 replies

Jul 15, 2015 1:06 AM in response to colleenstar7

this totally worked! Thanks!!!

Jul 15, 2015 1:09 AM in response to Veronicabrant

Looking at all these posts, this seems to have happened in that last day or so?

I booted my iMac this morning and got :

<HTML><HEAD><TITLE>Success</TITLE></HEAD><BODY>Success</BODY></HTML>

Popup on my screen each time?

Does anyone have a solution to this suddenly happening and why? Never had this before and I seem to be on my BT router / Braodband ok?

Help..

Hadtails

Level 1

0 points

Jul 15, 2015 1:19 AM in response to pitchfork

Hi guys ! I am from France and the same problem occured here when I tried to connect this morning

The problem shows both on Iphone 4S and Ipad 2, and both at home and at work. Since I have no 3G on iPad, no need to say it became useless.

Tried to turn the auto-join off as some of you guys said, it didn't help. I have no auto-login option

Jul 15, 2015 1:20 AM in response to hatespawn

Ukraine. The same problem. Games with resetting, auto-offs etc don't help. What's going on? Have already changed the date - maybe it depends on it - nothing changes. So this problem occurs all around the world since yesterday evening. Am I right?

Jul 15, 2015 1:20 AM in response to hatespawn

Same issue as everyone else - have tried the suggestions mentioned and no joy.

Jul 15, 2015 1:23 AM in response to hatespawn

I have the exact same problem with my iPhone 4 version 6.0.1. Is there anyone who could help me? I've already restarted and reset my phone, but nothing is working. I've only the auto-join button, so the answers above didn't work. I hope there is someone who knows the solution.

MiiDaddy

Level 1

9 points

Jul 15, 2015 1:23 AM in response to SameJoule

Same problem in UK. 1 of our ipads connects OK but our ipad mini on an older version of the os does not connect.

Was working OK up until yesterday evening fine, but this morning the thing is useless.

Any response yet from Apple? This seems a widespread issue

Jul 15, 2015 1:29 AM in response to hatespawn

Guys, I have solved the problem and i am so happy. Turn off your auto-login from the network that you want to connect. I hope this helps! 🙂

Jul 15, 2015 1:35 AM in response to Alfredo Chocolate

Do you know what you need to do when you dont have a auto-login button?

Jul 15, 2015 1:35 AM in response to Alfredo Chocolate

Some said it will come again. I mean this problem. After "solving" with "auto-off"

Jul 15, 2015 1:41 AM in response to hatespawn

dear all

so , i was reviewed and checked most posts i believe all of you have ios 6 , its seems apple want to force ios 6 users to upgrade these phones or versions

alvina15

Level 1

4 points

Jul 15, 2015 1:41 AM in response to colleenstar7

turn off the auto login, it work. thanks a lot. ^.^

Jul 15, 2015 1:41 AM in response to Liesbeth Holland

it does not funktioning by me. Apple 5, version 6. ..something

Jul 15, 2015 1:49 AM in response to hatespawn

–]vicee 9 очков10 очков11 очков 3 часов назад* (6 дочерних ветвей)

When your device connects to WiFi it runs some connectivity tests to determine if additional login details are required. Like when you try connecting to hotel WiFi and your device somehow knows that you have to login; this is how it figures that out:

Device sends HTTP requests to various stable websites that are almost guaranteed to be accessible (I.e. Google.com, apple.com, Facebook cdn, msftncis.com) if it doesn't connect then it figures you need to login, or there is no internet connection available to use.

This problem comes from a mishandling of the response your device gets from the request it sends to apple.com/library/test/success.html. This also explains why its happening across multiple platforms and service providers.

That's all that I can gather at this point, but really nothing to be concerned about. Something must have changed over on the apple.com test page tonight, and it's messing with the connection managers in Android and iOS.

Edit: for clarity

Jul 15, 2015 1:53 AM in response to hatespawn

I'm on macbook pro ... this same issue started happening for me about 3 hours ago. Is this perhaps an apple music server issue ???? this appears to be happening to people across all devices ie even non apple devices

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Error connecting to internet (iPhone 5)