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No internet access on my iPod

My iPod touch run out of battery and didn't use it for 2 weeks. I recharged it and now it cannot connect to the internet. Every time I try, a new window opens up saying to log in onto apple.com, but there s no bottom I can click in order to do so. I did reset all the settings and so on, but it doesn't work. Any other suggestions?

iPod touch (4th generation), iOS 6.1.6

Posted on Jul 15, 2015 1:29 AM

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2 replies

Jul 15, 2015 1:34 AM in response to yecka2005

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Go to Settings>General> and I think International in and make sure that Calendar is set to Gregorian. The Calendar may be somewhere else in iOS 6

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

No internet access on my iPod

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