Andy@72
Level 1 (0 points)

Q: How to ask for refund for a purchased item from App Store

I Bought some items from a game called summoner wars Thru app store. But my account was deleted & could not play the game. So I am asking for a refund as I felt I should not pay them since I cannot use those items I have purchased. How to go about to refund?

iPad Mini, iOS 8.4

Posted on Jul 15, 2015 2:22 AM

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Andy@72

Q: How to ask for refund for a purchased item from App Store

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  • by lkrupp,

    lkrupp lkrupp Jul 15, 2015 7:41 AM in response to Andy@72
    Level 5 (4,262 points)
    Mac OS X
    Jul 15, 2015 7:41 AM in response to Andy@72

    Launch iTunes and login to your account. In Account Info select Purchase History ‘see all.’ Find the purchase in question and click ‘Report a problem.’ Explain your request and why you think you are entitled to a refund. You will receive an email communication from Apple in a day or so with an answer or further request for information.

     

    You don’t say why your account was deleted but if it was for violating terms and conditions you may have to fight it out with the game developer yourself.