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ipod touch will not accept password it just tells me unable to join network

ipod touch has decided not to allow me to get wi-fi it will not accept my password it just tells me unable to join network

iPod touch, iOS 6.1.6

Posted on Jul 15, 2015 9:18 AM

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2 replies

Jul 17, 2015 9:50 AM in response to Soaring15

Hello Soaring15,

I know that it cannot be a fun time when you cannot connect to your Wi-Fi network. There are a few things you can try on your iPod touch to get it working properly.
I would start with taking a look at the article below. I know that some steps you might have already done, but look over them to ensure that we get you back up and running. You may end up needing to restart your iPod touch as well as resetting the Network Settings to get it working agin.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
https://support.apple.com/en-us/HT204051

Have a great day.

Jul 17, 2015 10:17 AM in response to Soaring15

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

ipod touch will not accept password it just tells me unable to join network

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