Q: Back of Watch fell off

Kstud7 wrote:

 

Lot's of companies?

Name one, That charges $740.00 for the watch,

Tissot (Rolex subsidiary) while their watches aren't as cheap as an Apple Watch the back does fall off (once, on one watch that I own)

Next question?

Just to come back to the original topic. I had the same problem while charging the watch few days ago. Apple Support is advised to send a replacement as this issue is described in internal support documentation. No Apple Care+ required as this is a warranty issue.

Chamar wrote:

 

You're welcome. Apple will not use retail stock for replacements. From everything that I have read in the forum, there are no replacement stock in stores, so users with problems have had to send their devices in for replacement. Good luck.

 

I was in my local Apple store recently getting some cables when a customer came in with a watch with a problem (not sure what) the Apple guy checked it out, checked the warranty and offered an immediate replacement.

Thank you for that update. It has been widely reported that retail stores have not had replacement stock, and would not use retail devices for warranty replacements. While I'm inclined to believe you witnessed an anomaly, one can only hope this has changed and watch owners with problems can get faster replacements.

TIssot What? model please, I whould like to know the model of the watch you are referring too.

To my knowledge even they have not glued the actual back on a watch.

Herrenuhr, white gold.

"To my knowledge even they have not glued the actual back on a watch"

Quit making assumptions, I never mentioned glue, 'Stick to what is posted, don't make it up as you go along.

Your post of July 18, 11:32 am, does make it sound as if the Tissot used glue and that you'd had the back fall off. That's certainly the way I read it, too. You quoted the part were the poster asked someone (deggie, I think) to name one brand of watch that used glue ("Name one").

.

I had a Tissot Herrenuhr and the back fell off, such is life. How the back was held on is not important, that it fell off was (FYI, it was a pressure fit, metal on metal) reminding me that in the big picture when the back falls off you get it fixed or replaced and move on. Apple is an infant in the watch business, I won't buy one until it reaches version 3 or 4, I don't buy baby steps because babies fall down.

PS. If you want to see how a watch should be built look at Lange & Sohne.

nevsf wrote:

 

I was just curious because the design seems very flawed. Body heat, sweat and other moisture will wear down the glue over time,

300KpH racing monohull boats are glued together, moisture doesn't seem to affect them very much.

Csound1 wrote:

 

I had a Tissot Herrenuhr and the back fell off, such is life. How the back was held on is not important, that it fell off was (FYI, it was a pressure fit, metal on metal) reminding me that in the big picture when the back falls off you get it fixed or replaced and move on.

Excellent clarification.

My father had one of these, nothing ever fell off, in fact you could have hammered tent pegs in with it.

Very nice looking watch!

I'd stopped wearing a watch years ago, other than a running watch while running. I tried a Pebble but, frankly, it seemed more of a proof of concept than something I'd wear everyday to me. The Apple Watch is the first watch I've wanted to wear, have enjoyed wearing. So, I'm really not a "watch person". I can recognize the appeal of the watch in your picture but have absolutely no interest in owning such a thing. I so rarely need to pound tent pegs.

But that was (is) part of the appeal, it was so much better than it ever needed to be as a watch that it was something else. Maybe some Saxony craftsmen showing off their skills. As a watch it was fine, as are billions of others. As a thing it was simply extraordinary, it was in the family for 3 generations and it was a secondhand piece from the beginning, it was apparently totally unaffected by the passage of time, it just measured it and stayed exactly the same no matter how it was misused. I wish I had it

Apple glueing the back on the watch and the heat making the back come off is what this post is about, you need to take a reading comprehension course anyone can look at the words, understanding them is your problem.

dont bother replying to this message, I won't respond anymore to your apple fanboyism I like apple products but Apple fanboy I'm not, when there's a problem I say there's a problem not just say, oh the back was glued on my $740.00 watch and fell off, I must've wore it wrong next time I will keep it away from my wrist, I will just send it back to apple and wait a month until they fix it.

That's too bad that you don't. I have a number of pieces of jewelry (none of them incredibly valuable) that have been passed down through multiple generations. They are very precious to me.

Csound1 wrote:

I had a Tissot Herrenuhr and the back fell off, such is life. How the back was held on is not important, that it fell off was (FYI, it was a pressure fit, metal on metal) reminding me that in the big picture when the back falls off you get it fixed or replaced and move on.

let me clarify something , if you pull the apple watch off the magnetic charger and the back comes off, there is a cable attached to the back that may be snapped depending on how fast you pull the watch off the charger, the watch can't detect your arm and apple pay will not work all health apps cease to work and the entire back has to be replaced.