my mini mac runs very slow, what can I do to return it to its normal speed, its too sluggish

Question

I bough a Mioni mac early 2015, its now very slow, what can I do?

lllaass · Answer

Run this and post the results here so we know more about your configuration.  EtreCheckAlso describe better what yo mean by slow. Spinning beach balls?

Linc Davis · Answer

The warranty entitles you to complimentary phone support for the first 90 days of ownership.If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

lflores52 · Answer

I downloaded Etrecheck and got this result:Problem description:My mini mac is 7 month old and its been running more and more slow every day. What can I do?EtreCheck version: 2.2 (132)Report generated 7/15/15, 6:21 PMDownload EtreCheck from http://etresoft.com/etrecheckClick the [Click for support] links for help with non-Apple products.Click the [Click for details] links for more information about that line.Hardware Information: ℹ️    Mac mini (Late 2012) (Technical Specifications)    Mac mini - model: Macmini6,1    1 2.5 GHz Intel Core i5 CPU: 2-core    4 GB RAM Upgradeable        BANK 0/DIMM0            2 GB DDR3 1600 MHz ok        BANK 1/DIMM0            2 GB DDR3 1600 MHz ok    Bluetooth: Good - Handoff/Airdrop2 supported    Wireless:  en1: 802.11 a/b/g/nVideo Information: ℹ️    Intel HD Graphics 4000        HP vs15 1024 x 768 @ 60 Hz        LG TV 1920 x 1080System Software: ℹ️    OS X 10.10.4 (14E46) - Time since boot: 3 days 6:17:42Disk Information: ℹ️    APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)        EFI (disk0s1) &lt;not mounted&gt; : 210 MB         Macintosh HD (disk0s2) / : 499.25 GB (357.29 GB free)        Recovery HD (disk0s3) &lt;not mounted&gt;  [Recovery]: 650 MB USB Information: ℹ️    Apple Inc. BRCM20702 Hub         Apple Inc. Bluetooth USB Host Controller     Apple, Inc. IR Receiver Thunderbolt Information: ℹ️    Apple Inc. thunderbolt_busGatekeeper: ℹ️    Mac App Store and identified developersKernel Extensions: ℹ️        /System/Library/Extensions    [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) [Click for support]        /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns    [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]    [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) [Click for support]    [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) [Click for support]    [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) [Click for support]    [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) [Click for support]Problem System Launch Agents: ℹ️    [killed]    com.apple.CallHistoryPluginHelper.plist    [killed]    com.apple.CallHistorySyncHelper.plist    [killed]    com.apple.EscrowSecurityAlert.plist    [killed]    com.apple.gamed.plist    [killed]    com.apple.icloud.fmfd.plist    [killed]    com.apple.SafariCloudHistoryPushAgent.plist    [killed]    com.apple.SafariNotificationAgent.plist    [killed]    com.apple.sbd.plist    [killed]    com.apple.scopedbookmarkagent.xpc.plist    [killed]    com.apple.telephonyutilities.callservicesd.plist    10 processes killed due to memory pressureProblem System Launch Daemons: ℹ️    [killed]    com.apple.AssetCacheLocatorService.plist    [killed]    com.apple.ctkd.plist    [killed]    com.apple.ifdreader.plist    [killed]    com.apple.nehelper.plist    [killed]    com.apple.softwareupdate_download_service.plist    [killed]    com.apple.wdhelper.plist    6 processes killed due to memory pressureLaunch Agents: ℹ️    [failed]    com.citrixonline.GoToMyPC.LaunchAgent.plist [Click for support]    [running]    com.motorola.motohelper.plist [Click for support]    [loaded]    com.motorola.motohelperUpdater.plist [Click for support]    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]    [running]    org.chromium.chromoting.plist [Click for support]Launch Daemons: ℹ️    [loaded]    com.adobe.fpsaud.plist [Click for support]    [loaded]    com.citrixonline.GoToMyPC.CommAgent.plist [Click for support]    [loaded]    com.google.keystone.daemon.plist [Click for support]    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]    [loaded]    com.teamviewer.Helper.plist [Click for support]User Launch Agents: ℹ️    [failed]    com.jdibackup.JustCloud.backupstart.plist [Click for support] [Click for details]    [failed]    com.jdibackup.JustCloud.notify.plist [Click for support] [Click for details]    [running]    com.spotify.webhelper.plist [Click for support]    [not loaded]    com.valvesoftware.steamclean.plist [Click for support]User Login Items: ℹ️    Safari    Aplicación Hidden (/Applications/Safari.app)    Android File Transfer Agent    Aplicación  (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)    Spotify    Aplicación  (/Applications/Spotify.app)    AirServer    UNKNOWN Hidden (missing value)Internet Plug-ins: ℹ️    FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]    QuickTime Plugin: Version: 7.7.3    Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]    Default Browser: Version: 600 - SDK 10.10    SharePointBrowserPlugin: Version: 14.0.0 [Click for support]    Silverlight: Version: 5.1.40416.0 - SDK 10.6 [Click for support]    JavaAppletPlugin: Version: Java 8 Update 45 Check version3rd Party Preference Panes: ℹ️    remoting_host_prefpane  [Click for support]    Flash Player  [Click for support]    Java  [Click for support]Time Machine: ℹ️    Skip System Files: NO    Mobile backups: OFF    Auto backup: YES    Volumes being backed up:        Macintosh HD: Disk size: 499.25 GB Disk used: 141.96 GB    Destinations:        TOSHIBA EXT [Local]         Total size: 999.86 GB         Total number of backups: 8         Oldest backup: 2014-08-27 06:43:22 +0000         Last backup: 2015-06-03 19:28:44 +0000         Size of backup disk: Adequate            Backup size 999.86 GB &gt; (Disk used 141.96 GB X 3)Top Processes by CPU: ℹ️        21%    WindowServer         2%    Spotify Helper(2)         2%    launchd         1%    Go for Gmail         0%    fontdTop Processes by Memory: ℹ️    659 MB    com.apple.WebKit.WebContent(2)    560 MB    kernel_task    250 MB    Go for Gmail    201 MB    Spotify Helper(2)    82 MB    mdworker(7)Virtual Memory Information: ℹ️    16 MB    Free RAM     3.98 GB    Used RAM     124 MB    Swap Used Diagnostics Information: ℹ️    Jul 15, 2015, 12:00:26 PM    /Library/Logs/DiagnosticReports/node-webkit_2015-07-15-120026_[redacted].hang    Jul 15, 2015, 12:00:25 PM    /Library/Logs/DiagnosticReports/CalcMadeEasy Free_2015-07-15-120025_[redacted].hang    Jul 13, 2015, 12:33:11 PM    /Library/Logs/DiagnosticReports/g2p_systemstatusuihost_2015-07-13-123311_[redac ted].crash    Jul 13, 2015, 09:54:21 AM    /Library/Logs/DiagnosticReports/coreaudiod_2015-07-13-095421_[redacted].crash

lflores52 · Answer

Thanks, I just did and got thisProblem description:My mini mac is 7 month old and its been running more and more slow every day. What can I do?EtreCheck version: 2.2 (132)Report generated 7/15/15, 6:21 PMDownload EtreCheck from http://etresoft.com/etrecheckClick the [Click for support] links for help with non-Apple products.Click the [Click for details] links for more information about that line.Hardware Information: ℹ️    Mac mini (Late 2012) (Technical Specifications)    Mac mini - model: Macmini6,1    1 2.5 GHz Intel Core i5 CPU: 2-core    4 GB RAM Upgradeable        BANK 0/DIMM0            2 GB DDR3 1600 MHz ok        BANK 1/DIMM0            2 GB DDR3 1600 MHz ok    Bluetooth: Good - Handoff/Airdrop2 supported    Wireless:  en1: 802.11 a/b/g/nVideo Information: ℹ️    Intel HD Graphics 4000        HP vs15 1024 x 768 @ 60 Hz        LG TV 1920 x 1080System Software: ℹ️    OS X 10.10.4 (14E46) - Time since boot: 3 days 6:17:42Disk Information: ℹ️    APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)        EFI (disk0s1) &lt;not mounted&gt; : 210 MB         Macintosh HD (disk0s2) / : 499.25 GB (357.29 GB free)        Recovery HD (disk0s3) &lt;not mounted&gt;  [Recovery]: 650 MB USB Information: ℹ️    Apple Inc. BRCM20702 Hub         Apple Inc. Bluetooth USB Host Controller     Apple, Inc. IR Receiver Thunderbolt Information: ℹ️    Apple Inc. thunderbolt_busGatekeeper: ℹ️    Mac App Store and identified developersKernel Extensions: ℹ️        /System/Library/Extensions    [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) [Click for support]        /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns    [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]    [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) [Click for support]    [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) [Click for support]    [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) [Click for support]    [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) [Click for support]Problem System Launch Agents: ℹ️    [killed]    com.apple.CallHistoryPluginHelper.plist    [killed]    com.apple.CallHistorySyncHelper.plist    [killed]    com.apple.EscrowSecurityAlert.plist    [killed]    com.apple.gamed.plist    [killed]    com.apple.icloud.fmfd.plist    [killed]    com.apple.SafariCloudHistoryPushAgent.plist    [killed]    com.apple.SafariNotificationAgent.plist    [killed]    com.apple.sbd.plist    [killed]    com.apple.scopedbookmarkagent.xpc.plist    [killed]    com.apple.telephonyutilities.callservicesd.plist    10 processes killed due to memory pressureProblem System Launch Daemons: ℹ️    [killed]    com.apple.AssetCacheLocatorService.plist    [killed]    com.apple.ctkd.plist    [killed]    com.apple.ifdreader.plist    [killed]    com.apple.nehelper.plist    [killed]    com.apple.softwareupdate_download_service.plist    [killed]    com.apple.wdhelper.plist    6 processes killed due to memory pressureLaunch Agents: ℹ️    [failed]    com.citrixonline.GoToMyPC.LaunchAgent.plist [Click for support]    [running]    com.motorola.motohelper.plist [Click for support]    [loaded]    com.motorola.motohelperUpdater.plist [Click for support]    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]    [running]    org.chromium.chromoting.plist [Click for support]Launch Daemons: ℹ️    [loaded]    com.adobe.fpsaud.plist [Click for support]    [loaded]    com.citrixonline.GoToMyPC.CommAgent.plist [Click for support]    [loaded]    com.google.keystone.daemon.plist [Click for support]    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]    [loaded]    com.teamviewer.Helper.plist [Click for support]User Launch Agents: ℹ️    [failed]    com.jdibackup.JustCloud.backupstart.plist [Click for support] [Click for details]    [failed]    com.jdibackup.JustCloud.notify.plist [Click for support] [Click for details]    [running]    com.spotify.webhelper.plist [Click for support]    [not loaded]    com.valvesoftware.steamclean.plist [Click for support]User Login Items: ℹ️    Safari    Aplicación Hidden (/Applications/Safari.app)    Android File Transfer Agent    Aplicación  (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)    Spotify    Aplicación  (/Applications/Spotify.app)    AirServer    UNKNOWN Hidden (missing value)Internet Plug-ins: ℹ️    FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]    QuickTime Plugin: Version: 7.7.3    Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]    Default Browser: Version: 600 - SDK 10.10    SharePointBrowserPlugin: Version: 14.0.0 [Click for support]    Silverlight: Version: 5.1.40416.0 - SDK 10.6 [Click for support]    JavaAppletPlugin: Version: Java 8 Update 45 Check version3rd Party Preference Panes: ℹ️    remoting_host_prefpane  [Click for support]    Flash Player  [Click for support]    Java  [Click for support]Time Machine: ℹ️    Skip System Files: NO    Mobile backups: OFF    Auto backup: YES    Volumes being backed up:        Macintosh HD: Disk size: 499.25 GB Disk used: 141.96 GB    Destinations:        TOSHIBA EXT [Local]         Total size: 999.86 GB         Total number of backups: 8         Oldest backup: 2014-08-27 06:43:22 +0000         Last backup: 2015-06-03 19:28:44 +0000         Size of backup disk: Adequate            Backup size 999.86 GB &gt; (Disk used 141.96 GB X 3)Top Processes by CPU: ℹ️        21%    WindowServer         2%    Spotify Helper(2)         2%    launchd         1%    Go for Gmail         0%    fontdTop Processes by Memory: ℹ️    659 MB    com.apple.WebKit.WebContent(2)    560 MB    kernel_task    250 MB    Go for Gmail    201 MB    Spotify Helper(2)    82 MB    mdworker(7)Virtual Memory Information: ℹ️    16 MB    Free RAM     3.98 GB    Used RAM     124 MB    Swap Used Diagnostics Information: ℹ️    Jul 15, 2015, 12:00:26 PM    /Library/Logs/DiagnosticReports/node-webkit_2015-07-15-120026_[redacted].hang    Jul 15, 2015, 12:00:25 PM    /Library/Logs/DiagnosticReports/CalcMadeEasy Free_2015-07-15-120025_[redacted].hang    Jul 13, 2015, 12:33:11 PM    /Library/Logs/DiagnosticReports/g2p_systemstatusuihost_2015-07-13-123311_[redac ted].crash    Jul 13, 2015, 09:54:21 AM    /Library/Logs/DiagnosticReports/coreaudiod_2015-07-13-095421_[redacted].crash

den.thed · Answer

1. A Late 2012 is not a new Mac Mini.2. It needs more RAM to run everything that you are trying to run.see &gt; Mac mini: How to remove or install memory - Apple Support3. When shopping for a RAM upgrade, it is best to use a reliable supplierlike &gt; http://eshop.macsales.com/shop/memory/Apple/Mac_mini/DDR3_1600or &gt; http://www.crucial.com/usa/en/compatible-upgrade-for/Apple/mac-mini-%28late-2012 %29

lflores52 · Answer

I Appreciate all your help, when i bought it in a Sam&#x27;s store they didnt tell me it was a 2012 model. I am in Mexico where they probably send old (new) Macs and get rid of them. Next one I will buy it in the USA. Now I know. Definetly I need to upgrade my RAM . Thanks

den.thed · Answer

Actually that is a good model to have, because you can upgrade the RAM.They are in short supply here, people are looking for them and paying more than they cost new.