P. Bachmeier

Q: OS X 10.9.5 - constant spinning beach balls

Is this a potential hard drive failure or something else?

 

See the Etrecheck report below:

 

EtreCheck version: 2.2 (132)

Report generated 7/15/15, 7:25 PM

Download EtreCheck from http://etresoft.com/etrecheck

 

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

 

Hardware Information: ℹ️

    iMac (27-inch, Mid 2011) (Technical Specifications)

    iMac - model: iMac12,2

    1 3.4 GHz Intel Core i7 CPU: 4-core

    8 GB RAM Upgradeable

        BANK 0/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 0/DIMM1

            2 GB DDR3 1333 MHz ok

        BANK 1/DIMM1

            2 GB DDR3 1333 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information: ℹ️

    AMD Radeon HD 6970M - VRAM: 2048 MB

        iMac 2560 x 1440

 

System Software: ℹ️

    OS X 10.9.5 (13F1096) - Time since boot: 0:6:49

 

Disk Information: ℹ️

    ST32000541AS disk0 : (2 TB)

        EFI (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2) / : 2.00 TB (381.47 GB free) - 4 errors

 

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

    OPTIARC DVD RW AD-5680H disk1 : (8.05 GB)

        disk1s1 (disk1s1) <not mounted> : 31 KB

        disk1s2 (disk1s2) <not mounted> : 2 KB

        Applications Install Disc (disk1s3) /Volumes/Applications Install Disc : 8.05 GB (3.60 GB free)

 

USB Information: ℹ️

    Apple Computer, Inc. IR Receiver

    Apple Internal Memory Card Reader

    Apple Inc. FaceTime HD Camera (Built-in)

    Seagate Backup+  Desk 5 TB

        Seagate Backup Plus Drive? (disk2s1) <not mounted> : 5.00 TB

    Apple Computer, Inc. Apple Cinema HD Display

    Apple Inc. BRCM2046 Hub

        Apple Inc. Bluetooth USB Host Controller

 

Thunderbolt Information: ℹ️

    Apple Inc. thunderbolt_bus

 

Gatekeeper: ℹ️

    Mac App Store and identified developers

 

Kernel Extensions: ℹ️

        /Library/Extensions

    [loaded]    at.obdev.nke.LittleSnitch (4086 - SDK 10.8) [Click for support]

 

        /System/Library/Extensions

    [not loaded]    com.Logitech.Control Center.HID Driver (2.4.0) [Click for support]

    [not loaded]    com.seagate.driver.PowSecDriverCore (5.0.1) [Click for support]

    [not loaded]    com.wacom.kext.pentablet (5.2.0) [Click for support]

    [not loaded]    com.wdc.driver.1394HP (1.0.9) [Click for support]

    [not loaded]    com.wdc.driver.USBHP (1.0.11) [Click for support]

 

        /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

    [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) [Click for support]

    [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) [Click for support]

    [not loaded]    com.seagate.driver.SeagateDriveIcons (5.0.1) [Click for support]

 

Problem System Launch Agents: ℹ️

    [loaded]    com.paragon.NTFS.auth.plist [Click for support]

 

Problem System Launch Daemons: ℹ️

    [failed]    com.apple.ucupdate.plist [Click for details]

 

Launch Agents: ℹ️

    [not loaded]    at.obdev.LittleSnitchUIAgent.plist [Click for support]

    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

    [not loaded]    com.adobe.CS4ServiceManager.plist [Click for support]

    [not loaded]    com.google.keystone.agent.plist [Click for support]

    [not loaded]    com.hp.help.tocgenerator.plist [Click for support]

    [not loaded]    com.oracle.java.Java-Updater.plist [Click for support]

    [not loaded]    com.seagate.SeagateStorageGauge.plist [Click for support]

    [not loaded]    com.teamviewer.teamviewer.plist [Click for support]

    [not loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]

    [not loaded]    com.wacom.pentablet.plist [Click for support]

 

Launch Daemons: ℹ️

    [not loaded]    at.obdev.littlesnitchd.plist [Click for support]

    [not loaded]    com.adobe.fpsaud.plist [Click for support]

    [not loaded]    com.adobe.SwitchBoard.plist [Click for support]

    [not loaded]    com.backblaze.bzserv.plist [Click for support]

    [not loaded]    com.google.keystone.daemon.plist [Click for support]

    [not loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

    [not loaded]    com.teamviewer.Helper.plist [Click for support]

    [not loaded]    com.teamviewer.teamviewer_service.plist [Click for support]

 

User Login Items: ℹ️

    WDQuickView    Application  (/Incompatible Software/WDQuickView.app)

    HP Scheduler    Application  (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

 

Internet Plug-ins: ℹ️

    o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

    OVSHelper: Version: 1.1 [Click for support]

    Default Browser: Version: 537 - SDK 10.9

    AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]

    Flip4Mac WMV Plugin: Version: 2.2.3.7  [Click for support]

    AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]

    FlashPlayer-10.6: Version: 18.0.0.203 - SDK 10.6 [Click for support]

    DivXBrowserPlugin: Version: 2.2 [Click for support]

    Silverlight: Version: 4.0.51204.0 [Click for support]

    Flash Player: Version: 18.0.0.203 - SDK 10.6 Outdated! Update

    iPhotoPhotocast: Version: 7.0

    googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

    QuickTime Plugin: Version: 7.7.3

    AdobePDFViewer: Version: 9.5.5 [Click for support]

    JavaAppletPlugin: Version: Java 8 Update 25 Check version

 

3rd Party Preference Panes: ℹ️

    Backblaze Backup  [Click for support]

    PenTablet  [Click for support]

    DivX  [Click for support]

    Flash Player  [Click for support]

    Flip4Mac WMV  [Click for support]

    Growl  [Click for support]

    Java  [Click for support]

    Logitech Control Center  [Click for support]

    Paragon NTFS for Mac ® OS X  [Click for support]

 

Time Machine: ℹ️

    Time Machine not configured!

 

Top Processes by CPU: ℹ️

        62%    WindowServer

         2%    fontd

         2%    Photosmart_C309a_series_2

         0%    taskgated

         0%    mdworker

 

Top Processes by Memory: ℹ️

    551 MB    kernel_task

    156 MB    com.apple.IconServicesAgent

    98 MB    com.apple.WebKit.WebContent

    90 MB    Safari

    90 MB    WindowServer

 

Virtual Memory Information: ℹ️

    4.96 GB    Free RAM

    3.03 GB    Used RAM

    0 B    Swap Used

 

Diagnostics Information: ℹ️

    Jul 15, 2015, 07:18:08 PM    Self test - passed

    Jul 14, 2015, 11:56:31 PM    /Library/Logs/DiagnosticReports/Google Chrome_2015-07-14-235631_[redacted].hang

    Jul 14, 2015, 10:27:24 PM    /Library/Logs/DiagnosticReports/bztransmit_2015-07-14-222724_[redacted].crash

    Jul 14, 2015, 09:28:06 PM    /Library/Logs/DiagnosticReports/TeamViewer_2015-07-14-212806_[redacted].hang

    Jul 14, 2015, 08:39:00 PM    /Library/Logs/DiagnosticReports/Kernel_2015-07-14-203900_[redacted].panic [Click for details]

iMac, OS X Mavericks (10.9.5)

Posted on Jul 15, 2015 7:38 PM

Close

Q: OS X 10.9.5 - constant spinning beach balls

  • All replies
  • Helpful answers

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Jul 15, 2015 7:46 PM in response to P. Bachmeier
    Level 10 (120,296 points)
    Apple Watch
    Jul 15, 2015 7:46 PM in response to P. Bachmeier

    Uninstall LittleSnitch. Instructions here >  Little Snitch - Frequently Asked Questions

     

    Then restaret your Mac. See if the spinning beach ball persists.

     

    If so, uninstall Growl >  Growl - Removing Growl

  • by P. Bachmeier,

    P. Bachmeier P. Bachmeier Jul 15, 2015 8:12 PM in response to Carolyn Samit
    Level 1 (0 points)
    Jul 15, 2015 8:12 PM in response to Carolyn Samit

    Thank you - will do!

     

    Here's the expanded Kernel panic info if that helps too.

     

    Anonymous UUID: 74C06165-DFAA-DE70-8283-3CCB8FFE81FC

    Tue Jul 14 20:39:00 2015

    panic(cpu 4 caller 0xffffff800f8dcc1d): Kernel trap at 0xffffff7f9170f01f, type 14=page fault, registers:

    CR0: 0x000000008001003b,

    CR2: 0xffffff8103bf514c,

    CR3: 0x0000000112431084, CR4: 0x00000000000606e0

    RAX: 0x00000000ffffffff, RBX: 0x0000000000000000,

    RCX: 0xffffff8103bf5134, RDX: 0xffffff802915da08

    RSP: 0xffffff811ba33ae0, RBP: 0xffffff811ba33ae0,

    RSI: 0xffffff802afa0080, RDI: 0xffffff802915da00

    R8: 0x00000000000009ea, R9: 0xffffff802b00d910,

    R10: 0xffffff800fed1600, R11: 0x0000000000000001

    R12: 0xffffff8028182290, R13: 0xffffff8028ef6860,

    R14: 0xffffff802aff0000, R15: 0xffffff7f9171e777

    RFL: 0x0000000000010286, RIP: 0xffffff7f9170f01f,

    CS: 0x0000000000000008, SS: 0x0000000000000000

    Fault CR2: 0xffffff8103bf514c, Error code: 0x0000000000000002, Fault CPU: 0x4

     

    Backtrace (CPU 4), Frame : Return Address

    0xffffff811ba33770 : 0xffffff800f823139

    0xffffff811ba337f0 : 0xffffff800f8dcc1d

    0xffffff811ba339c0 : 0xffffff800f8f4486

    0xffffff811ba339e0 : 0xffffff7f9170f01f

    0xffffff811ba33ae0 : 0xffffff7f917885b8

    0xffffff811ba33b00 : 0xffffff7f916fc45c

    0xffffff811ba33b20 : 0xffffff7f916fc4e2

    0xffffff811ba33b50 : 0xffffff800fccb824

    0xffffff811ba33b80 : 0xffffff800f8b1978

    0xffffff811ba33bd0 : 0xffffff800f826d9e

    0xffffff811ba33c00 : 0xffffff800f813af5

    0xffffff811ba33c70 : 0xffffff800f8270a2

    0xffffff811ba33ca0 : 0xffffff800f85f571

    0xffffff811ba33ce0 : 0xffffff800f81a819

    0xffffff811ba33d50 : 0xffffff800f81c88c

    0xffffff811ba33d90 : 0xffffff800f83dd20

    0xffffff811ba33dd0 : 0xffffff800fbcfc3e

    0xffffff811ba33e40 : 0xffffff800fbe35dd

    0xffffff811ba33ed0 : 0xffffff800fbe3957

    0xffffff811ba33f10 : 0xffffff800f820cfb

    0xffffff811ba33f40 : 0xffffff800f8dd253

    0xffffff811ba33f60 : 0xffffff800f8f4452

         Kernel Extensions in backtrace:

    com.apple.iokit.IOAcceleratorFamily(98.26)[6BF20273-EC87-3617-A9B8-CF9E66137F07] @0xffffff7f916f3000->0xffffff7f9174bfff

         dependency:

    com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7 f8fec1000

         dependency:

    com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0x ffffff7f90746000 com.apple.AMDRadeonX3000(1.2.4)[EACF7F3C-7FF3-312F-8A91-4D967C1D239D]@0xffffff7 f91758000->0xffffff7f91af3fff

         dependency:

    com.apple.iokit.IOAcceleratorFamily(98.26)[6BF20273-EC87-3617-A9B8-CF9E66137F07] @0xffffff7f916f3000

         dependency:

    com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7 f8fec1000

         dependency:

    com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0x ffffff7f90746000

     

    BSD process name corresponding to current thread:

    WDQuickView

     

    Mac OS version:

    13F1096

     

    Kernel version:

    Darwin Kernel Version 13.4.0: Wed Mar 18 16:20:14 PDT 2015; root:xnu-2422.115.14~1/RELEASE_X86_64

    Kernel UUID: 8B1A8FD1-2344-36C0-A7F5-D9D485A995FA

    Kernel slide: 0x000000000f600000

    Kernel text base: 0xffffff800f800000

    System model name: iMac12,2 (Mac-942B59F58194171B)

     

    System uptime in nanoseconds: 1118341812336950

    last loaded kext at 1098085934114214:

    com.apple.driver.AppleFireWireStorage 3.4.1 (addr 0xffffff7f920a9000, size 16384)

    last unloaded kext at 1099949446675931:

    com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f9204f000, size 57344)

    loaded kexts:

    at.obdev.nke.LittleSnitch 4086

    com.apple.filesystems.smbfs 2.0.3

    com.apple.driver.Oxford_Semi 3.4.1

    com.apple.driver.AudioAUUC 1.60

    com.apple.driver.AppleHWSensor 1.9.5d0

    com.apple.driver.AppleBluetoothMultitouch 80.14

    com.apple.driver.AGPM 100.14.34

    com.apple.filesystems.autofs 3.0

    com.apple.iokit.IOBluetoothSerialManager 4.2.7f5

    com.apple.driver.AppleMikeyHIDDriver 124

    com.apple.driver.AppleMikeyDriver 2.6.3f4

    com.apple.driver.AppleUSBDisplays 360.8.14

    com.apple.driver.AppleHDA 2.6.3f4

    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

    com.apple.iokit.IOUserEthernet 1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleIntelHD3000Graphics 8.2.4

    com.apple.driver.AppleUpstreamUserClient 3.5.13

    com.apple.kext.AMDFramebuffer 1.2.4

    com.apple.driver.AppleThunderboltIP 1.1.2

    com.apple.driver.AppleLPC 1.7.0

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f5

    com.apple.AMDRadeonX3000 1.2.4

    com.apple.driver.AppleSMCLMU 2.0.4d1

    com.apple.driver.AppleHWAccess 1

    com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4

    com.apple.driver.AppleSMCPDRC 1.0.0

    com.apple.kext.AMD6000Controller 1.2.4

    com.apple.driver.AppleBacklight 170.4.11

    com.apple.driver.AppleMCCSControl 1.2.5

    com.apple.driver.AppleUSBCardReader 3.4.1

    com.apple.driver.AppleIRController 325.7

    com.apple.iokit.SCSITaskUserClient 3.6.7

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

    com.apple.BootCache 35

    com.apple.driver.XsanFilter 404

    com.apple.iokit.IOAHCIBlockStorage 2.6.0

    com.apple.driver.AppleUSBHub 683.4.0

    com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

    com.apple.driver.AirPort.Atheros40 700.74.5

    com.apple.driver.AppleFWOHCI 5.0.2

    com.apple.driver.AppleAHCIPort 3.0.5

    com.apple.driver.AppleUSBEHCI 660.4.0

    com.apple.driver.AppleACPIButtons 2.0

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 2.0

    com.apple.driver.AppleAPIC 1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

    com.apple.nke.applicationfirewall 153

    com.apple.security.quarantine 3

    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

    com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1

    com.apple.iokit.IOFireWireSBP2 4.2.6

    com.apple.driver.AppleBluetoothHIDKeyboard 170.15

    com.apple.driver.AppleHIDKeyboard 170.15

    com.apple.driver.IOBluetoothHIDDriver 4.2.7f5

    com.apple.driver.AppleMultitouchDriver 245.13.1

    com.apple.kext.triggers 1.0

    com.apple.iokit.IOSerialFamily 10.0.7

    com.apple.driver.DspFuncLib 2.6.3f4

    com.apple.vecLib.kext 1.0.0

    com.apple.iokit.IOAudioFamily 1.9.7fc2

    com.apple.kext.OSvKernDSPLib 1.14

    com.apple.driver.IOPlatformPluginLegacy 1.0.0

    com.apple.iokit.IOSurface 91.2

    com.apple.iokit.IOBluetoothFamily 4.2.7f5

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f5

    com.apple.driver.AppleThunderboltEDMSink 2.1.3

    com.apple.driver.AppleSMBusPCI 1.0.12d1

    com.apple.iokit.IOAcceleratorFamily 98.26

    com.apple.iokit.IOFireWireIP 2.2.6

    com.apple.driver.AppleSMC 3.1.8

    com.apple.driver.IOPlatformPluginFamily 5.7.1d6

    com.apple.driver.AppleHDAController 2.6.3f4

    com.apple.iokit.IOHDAFamily 2.6.3f4

    com.apple.kext.AMDSupport 1.2.4

    com.apple.AppleGraphicsDeviceControl 3.6.22

    com.apple.driver.AppleBacklightExpert 1.0.4

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.driver.AppleSMBusController 1.0.12d1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7

    com.apple.iokit.IOBDStorageFamily 1.7

    com.apple.iokit.IODVDStorageFamily 1.7.1

    com.apple.iokit.IOCDStorageFamily 1.7.1

    com.apple.iokit.IOAHCISerialATAPI 2.6.1

    com.apple.driver.AppleThunderboltDPInAdapter 3.1.7

    com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7

    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7

    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5

    com.apple.iokit.IOUSBMassStorageClass 3.6.0

    com.apple.iokit.IOUSBHIDDriver 660.4.0

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7

    com.apple.driver.AppleUSBMergeNub 650.4.0

    com.apple.driver.AppleUSBComposite 656.4.1

    com.apple.driver.AppleThunderboltNHI 2.0.1

    com.apple.iokit.IOThunderboltFamily 3.3.1

    com.apple.iokit.IOUSBUserClient 660.4.2

    com.apple.iokit.IOEthernetAVBController 1.0.3b4

    com.apple.driver.mDNSOffloadUserClient 1.0.1b5

    com.apple.iokit.IO80211Family 640.36

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.iokit.IOFireWireFamily 4.5.5

    com.apple.iokit.IOAHCIFamily 2.6.5

    com.apple.iokit.IOUSBFamily 686.4.1

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 278.11.2

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.security.TMSafetyNet 7

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.DiskImages 373

    com.apple.iokit.IOStorageFamily 1.9

    com.apple.iokit.IOReportFamily 23

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 2.0

    com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.corecrypto 1.0

    com.apple.kec.pthread 1

  • by Eric Root,

    Eric Root Eric Root Jul 16, 2015 9:26 AM in response to P. Bachmeier
    Level 9 (69,991 points)
    iTunes
    Jul 16, 2015 9:26 AM in response to P. Bachmeier

    Do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart or hold down the option/alt key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair and Repair Permissions until you get no errors.

     

    OS X Recovery

     

    OS X Recovery (2)