why am I being denied WebMD access

Why is Safari denying access to the WebMD site?

MacBook Pro with Retina display, iOS 8.4

Posted on Jul 15, 2015 8:46 PM

Reply
5 replies

Jul 15, 2015 10:08 PM in response to pamzimmering

Might be a cookies, extensions, or plug-ins issue.




Open a Finder window. From the Finder menu bar click Go > Go to Folder


Type or copy paste the following


~/Library/Caches/com.apple.Safari/Cache.db


Click Go then move the Cache.db file to the Trash.


Quit and relaunch Safari to test.


If that didn't help, from the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.


If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.


If it's not an extensions issue, try troubleshooting third party plug-ins.


Back to Safari > Preferences. This time select the Security tab. Deselect: Allow plug-ins. Quit and relaunch Safari to test.


If that made a difference, instructions for troubleshooting plugins here.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

why am I being denied WebMD access

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.