minimanam

Q: Maps are not loading directions

I can search for a location using maps fine - but as soon as I request directions to the location nothing happens - I enter in my start location but directions never appear?

 

I have tried logging out of iCloud and back in as suggested in a previous discussion but this did not work?

 

Any help would be appreciated

Posted on Jul 16, 2015 2:22 AM

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Q: Maps are not loading directions

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  • by Eric Root,

    Eric Root Eric Root Jul 16, 2015 1:38 PM in response to minimanam
    Level 9 (69,991 points)
    iTunes
    Jul 16, 2015 1:38 PM in response to minimanam

    Try a restart.

     

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

     

    Safe Mode - About

     

     

    Safe Mode - Yosemite