RDH
Level 4 (1,335 points)

Q: Made first transaction – no confirmation

Made my first payment in a BP garage using my Watch and got no beep, no buzz and no confirmation of payment on screen. Attendant said payment had gone through and showed me a receipt so it must have. Should I not get something onscreen to say I've paid?

MacBook Pro (15-inch Early 2011), OS X Yosemite (10.10.2), Early 2011, 8Gb RAM

Posted on Jul 16, 2015 12:52 AM

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RDH

Q: Made first transaction – no confirmation

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  • by bailey#70,

    bailey#70 bailey#70 Jul 16, 2015 5:25 AM in response to RDH
    Level 1 (5 points)
    Jul 16, 2015 5:25 AM in response to RDH

    I've had the opposite. Tried to make a purchase in McDonalds, my watch beeped and I got a haptic response but no confirmation on the screen and the attendant said no payment had gone through. This happened 3-4 times before I paid the old way.

     

    I described this to an Apple Genius in a store about an hour later (I was collecting a replacement iPhone) and asked "Can I buy something here using it so I can show you what happens?" The response? Sorry we can't... we're not set up for it yet! Sigh!

  • by RDH,

    RDH RDH Jul 16, 2015 1:48 PM in response to bailey#70
    Level 4 (1,335 points)
    Jul 16, 2015 1:48 PM in response to bailey#70

    Incredible isn't it! You would think Apple would lead the way with their own technology.

     

    Anyway I used twice in Waitrose today and got a buzz on the wrist on both occasions and a tick on the screen. I guess that means it's working OK.

  • by nick101,

    nick101 nick101 Jul 17, 2015 1:52 AM in response to RDH
    Level 5 (5,113 points)
    Jul 17, 2015 1:52 AM in response to RDH

    You should get a taptic buzz

  • by bailey#70,

    bailey#70 bailey#70 Jul 17, 2015 2:33 AM in response to nick101
    Level 1 (5 points)
    Jul 17, 2015 2:33 AM in response to nick101

    Well once again I solved my own problem... after hours of hunting on-line and watching the demonstration on the Apple website to see what it should be doing I turned my watch off and on again and, presto, now when I double-click the button my debit card appears as expected.

     

    Now I just need to find somewhere to try it out (none of the shops I've been to in the last 24 hours have contactless payment enabled!!!)

  • by nick101,

    nick101 nick101 Jul 17, 2015 2:36 AM in response to bailey#70
    Level 5 (5,113 points)
    Jul 17, 2015 2:36 AM in response to bailey#70

    Are you in the UK? Anywhere that has contactless payments can take payment via Pay. I've used M&S and Nandos

  • by bailey#70,

    bailey#70 bailey#70 Jul 17, 2015 2:40 AM in response to nick101
    Level 1 (5 points)
    Jul 17, 2015 2:40 AM in response to nick101

    Yeah I am in the UK, in the deepest darkest depths of Northamptonshire... the only two places I've shopped since "fixing" it are my local shop (Tesco Express) and Pizza Hut. Neither of which supported contactless at all! I'm not going out of my way to buy stuff just to try it but may have a "cheeky Nandos" over the weekend and will try it there if I do.

  • by nick101,

    nick101 nick101 Jul 17, 2015 2:42 AM in response to bailey#70
    Level 5 (5,113 points)
    Jul 17, 2015 2:42 AM in response to bailey#70

    I can confirm (a) that the Nandos tastes much better when you pay using Pay and (b) you get loads of cool points from the staff.

  • by mandruff,

    mandruff mandruff Jul 17, 2015 2:16 PM in response to RDH
    Level 1 (65 points)
    Jul 17, 2015 2:16 PM in response to RDH

    I made a purchase today in a BP garage with my iPhone. The phone said 'Done' and showed the transaction amount, but the checkout girl said it hadn't gone though. I tried again, and the phone did the same thing, but this time the girl said it had gone through ok. She had a laminated crib sheet that mentioned this kind of problem, obviously not the first time it had happened.

     

    The history in Passbook shows a single transaction, and I hope that's the way it stays when it comes to my actual bill.

     

    All very odd, because I wouldn't ever expect the phone to say 'Done' until a full end-to-end transaction is complete and acknowledged by all parties.

  • by G3gator,

    G3gator G3gator Jul 18, 2015 12:44 PM in response to RDH
    Level 3 (571 points)
    Jul 18, 2015 12:44 PM in response to RDH

    For some reason, using the iPhone gets a confirmation and receipt. Using the watch does not. (I am in the US and have been using Apple Pay for several months).

     

    George