Macbook Pro Retina 15inch Mid 2015 issue

Hi,


I have purchased a Macbook Pro Retina 15 inch mid 2015. Sometimes it can't wake up from sleep (can't do anything except force restart)

Also, it is getting hot when I connect it with DELL monitor


how to fix it ? I updated latest MacOS

MacBook Pro with Retina display, OS X Yosemite (10.10.4), Macbook Pro

Posted on Jul 16, 2015 5:03 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2015 5:22 AM

Reset PRAM. http://support.apple.com/kb/PH18761

Reset SMC. https://support.apple.com/en-us/HT201295

Choose the method for: “On Mac notebooks with non-removable battery”.


Start up in Safe Mode. http://support.apple.com/kb/PH18760



If this does not help, contact Apple.

Genius Bar reservation:

http://www.apple.com/retail/geniusbar/




Best.

2 replies
Question marked as Top-ranking reply

Jul 16, 2015 5:22 AM in response to tbinh

Reset PRAM. http://support.apple.com/kb/PH18761

Reset SMC. https://support.apple.com/en-us/HT201295

Choose the method for: “On Mac notebooks with non-removable battery”.


Start up in Safe Mode. http://support.apple.com/kb/PH18760



If this does not help, contact Apple.

Genius Bar reservation:

http://www.apple.com/retail/geniusbar/




Best.

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Macbook Pro Retina 15inch Mid 2015 issue

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