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iphone 6 lost LTE and 3G on iOS 8.4

my iphone 6 lost LTE and 3G on iOS 8.4, catches only EDGE; no problems with mobile operator or settings. rebooted and made a reset of network several times, nothing helps. please advise what to do.

Posted on Jul 16, 2015 9:01 AM

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Posted on Jul 16, 2015 9:03 AM

Take a look at this Apple Support article:

https://support.apple.com/en-us/HT204051

Reset your network settings.

Settings - General - Reset - Reset Network Settings

Reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559

11 replies
Question marked as Best reply

Jul 16, 2015 9:03 AM in response to kochoradze

Take a look at this Apple Support article:

https://support.apple.com/en-us/HT204051

Reset your network settings.

Settings - General - Reset - Reset Network Settings

Reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559

Aug 5, 2015 1:51 AM in response to kochoradze

I finally went to Magti, yesterday. The lady there restarted the phone and contacted tech support. She looked at the settings and couldn't find out the issue.

Then, she turned off the phone for 5 minutes. When she turned it back on, it still wasn't connecting to mobile internet. She turned off the phone again and was ready to put her SIM card in my phone to see if that would work (needing a new SIM) and before she even pulled my card out, it showed that LTE was working. So, maybe the trick is to make sure you have LTE enabled and turn off the phone (not just restarting). Try that a couple times to see if it syncs up.

One other issue was that it seems that I no longer had the ability to use the phone as a personal hotspot. I just put "magticom.ge" in the APN for the personal hotspot field under cellular data. Then the personal hotspot field showed up on the main settings page, so I now have it turned on and ready for use.


I hope this helps if you haven't gotten it working by now.

Aug 5, 2015 3:02 AM in response to kochoradze

Sorry this didn't help. I was about to lose hope until I took it directly to the Magti office. When I asked what she did to make it work, she said she didn't know. Maybe just try turning off cellular data, then turn off the phone for a while. Turn the phone back on, then turn on LTE and turn off the phone again. When you turn it on, it may work. All the best. I sincerely hope you can get it working. I know it frustrated me for a long time. I think the key is coming from a completely powered-down phone. Restarting and resetting some of the settings just doesn't seem to help.

iphone 6 lost LTE and 3G on iOS 8.4

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