You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have an iPad 2. I noticed that now when I have it plugged in to charge the volume won't work, it's silent. The minute I unplug it the volume works. It's like the charging port thinks it's the headphone port. 😕
Does anyone know how to fix this issue?
I've cleaned both ports and it still does not work.
iPad 2
Hello there, CoeLeigh.
It sounds like your volume buttons become unusable when your iPad is plugged in to charge. The following Knowledge Base offers a few good recommendations for troubleshooting issues of that nature:
Get help with buttons and switches on your iPhone, iPad, or iPod touch - Apple Support
If the volume buttons, Ring/Silent switch, or Side Switch doesn't work
On iPhone, the volume buttons and Ring/Silent switch are on the left side of the device. This image shows these buttons on iPhone 6. The buttons on other iPhone models are similar.
On iPad, the volume buttons and Side Switch are on the right side of the device:
If any of these buttons or switches aren't working, follow these steps. Test after each step:
- Unlock your device. Some buttons don't work from the Lock screen.
- Check for debris or dirt around the button or switch and clean it with a soft cloth.
- Remove all protective films and cases that might interfere with the button or switch.
Get more help
If the button or switch still isn't working, if it works intermittently, or if it's damaged, contact Apple Supportto set up service.
Thanks for reaching out to Apple Support Communities.
Cheers.
My iPad volume won't work when it's plugged into the charger, but when I remove the charger the volume comes on.
