Canon EOS 700d

Question

Canon EOS 700d

I have bought a new Macbook Pro with retina display, which has Photos instead of iPhoto. All my old photos from my old Macbook have been imported into the new Macbook Pro, however photos I have taken using my Canon EOS 700 do not show up - they are 'greyed out'. Other photos taken using my Panasonic camera, iPhone or Canon Ixus are fine. The same Canon EOS 700 photos on my old laptop display with no problem in iPhoto. What is going on??

My Macbook Pro is running OS X Yosemite vsn. 10.10.4. Any ideas?

MacBook Pro (Retina, 13-inch,Early 2015), OS X Yosemite (10.10.4)

Posted on Jul 16, 2015 10:02 AM

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Answer 1

Old Toad

Level 10

215,706 points

Jul 16, 2015 10:53 AM in response to mikefromfarnham

Is it just the thumbnails that are grayed out? Can you view or edit the full sized image? If so the try rotating the thumbnail 90 degrees and then rotate back. Does that restore the thumbnail?

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Answer 2

Jul 16, 2015 1:17 PM in response to Old Toad

Hi Old Toad,

Thanks for the response but no, both the thumbnail AND the full picture are greyed out, I can't view (or edit) either. I did try rotating the thumbnail 90 degrees (& back) just to try, but to no effect. It seems as though the Canon EOS images have something about them that the Macbook Pro can't handle...

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Answer 3

Old Toad

Level 10

215,706 points

Jul 16, 2015 3:06 PM in response to mikefromfarnham

Do you know what the file name of one of the problem photos in the library is? If so download and run Find Any File to search for the file name. If the file is present in the Masters folder douible click on the Masters folder to open, select the file and open with Preview to see if you can.

You can Option-drag it from the search results window to the Desktop to get a copy of it on the Desktop and open it there with Preview. That will tell you if the file is good and the library is the culprit or not.

FAF can search areas that Spotlight can't like invisible folders, system folders and packages.

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