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iTunes Doesn't Recognize iPod (5th Gen Video 30Gig)

46763 Views 116 Replies Latest reply: Jun 13, 2008 10:38 AM by libbyholes RSS
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podpet Calculating status...
Currently Being Moderated
Oct 30, 2006 3:54 PM
My iPod was working fine until I deleted songs that were all duplicated (using Anapod) and then discovered there weren't any songs left on my iPod.

I synced it back to iTunes and this messege popped out
"iTunes cannot read the contents of your iPod..etc etc" The gist of the message was that iTunes couldn't read my iPod and after I clicked the OK tab, the page sort of freezes and I can't click restore, so, its not possible for me to restore my iPod!

I've tried everything! Re-installing iTunes; disconnecting USB ports; resetting iPod nothing works.

AND

I have 15 video podcasts. in the Settings area, it says i have 15 but when I go to the menu section in the podcasts, i have 30! all duplicated!

so..

1. how do I restore my iPod
2. how do i get rid of the duplicates?
Dell, Windows XP Pro
  • KaeBFly Level 4 Level 4 (1,700 points)
    Currently Being Moderated
    Oct 30, 2006 4:08 PM (in response to podpet)
    Go to the following link. It should help you out.
    http://docs.info.apple.com/article.html?artnum=93716
    Windows XP, 8gb 2nd gen Ipod Nano (Black), 4gb 1st gen Nano (Black)
  • KaeBFly Level 4 Level 4 (1,700 points)
    Currently Being Moderated
    Oct 30, 2006 4:09 PM (in response to podpet)
    And to get rid of the duplicates just highlight one copy of each duplicate and delete it. You can have itunes show all duplicates so that you are sure you don't miss any.
    Windows XP, 8gb 2nd gen Ipod Nano (Black), 4gb 1st gen Nano (Black)
  • captain tman Calculating status...
    Currently Being Moderated
    Nov 29, 2006 12:37 PM (in response to podpet)
    I had the same problem. I tried for hours to fix it with tech support. I eventually restored my computer system to a date when my i-pod was working, and it worked. If you have that feature trythat.
    dell 8300, Windows XP
  • OCATORTIZ Calculating status...
    Currently Being Moderated
    Jan 15, 2007 7:44 PM (in response to podpet)
    Hi,

    Someone please help , I have iTunes version 7 and my iPOD is not popping up when I connect USB cable. It was working fine before but now I can not sinc music since iPOD is not visible in iTunes 7..please help
    DELL INSPIRON, Windows XP
  • tuneme Calculating status...
    Currently Being Moderated
    Jan 20, 2007 11:19 AM (in response to OCATORTIZ)
    Hi, I have the same problem with iTunes not seeing my iPod. Were you able to get it working? I would appreciate if you could let me know what you needed to do to fix it. Thanks.

    Dell E310   Windows XP  
  • vonnos73 Calculating status...
    Currently Being Moderated
    Jan 20, 2007 2:34 PM (in response to podpet)
    I have tried it all and nothing works. itunes doesnt recognize my nano... and by the number of views to this original message it must be apples problem...I am DONE. I will check back in a few days to see if they got it fixed
    compaq 1700, Windows XP
  • kprendergast Calculating status...
    Currently Being Moderated
    Jan 25, 2007 8:52 AM (in response to podpet)
    I have the same problem. When I plug in my ipod, itunes doesn't recognize it. itunes takes forever to open, then freezes the computer. i cannot click on anything in itunes and i can't close it. in order to close it i have to press CtrlAltDelete and End Task. please reply and help me!!
    Dell XPS 400, Windows XP Pro
  • queenmaria Level 1 Level 1 (0 points)
    That is my problem too. If I plug in my ipod nano it wll charge but itunes doesnt reconize that its there and I can't sync anything. I've tried everything I can think of to fix it.
    windows something, Windows XP
  • Patrica Heard-Hopson Calculating status...
    Currently Being Moderated
    Jan 30, 2007 8:52 PM (in response to podpet)
    I am also having this problem I had a new harddrive put in my computer and had to down load 7.02. My ipod will not sync with itunes and will not export any new music that I have bought. Can you go back and still download the old version of i tunes? I have stopped buying music because I cant get it to download any of the new music I bought before I realized it wasn't working. I also have sometime a smany as 4 of the same songs. This makes me so mad and irritated. I am not that great with this kind of stuff and I think that sometimes if aint broke you really should'nt fix it.
    40gb, Windows 2000
  • Milayo Calculating status...
    My computer crash yesterday, now my ipod will not sync the do not disconnect screen comes on both my ipod and itunes for about 60 seconds then nothing happens. I have down loaded the new update, what to do now.
    30G video 5th, Windows XP
  • Jodon Calculating status...
    Currently Being Moderated
    Feb 1, 2007 3:40 PM (in response to podpet)
    Not a reply, per se, but an associated question:

    I just finished loading 2 audio books with the iPod pluged in, but can't find a way to download them to the iPod. Never had this problem before.

    I've unplugged and re-plugged without any success, but don't know what to do now. I'll reboot the comptuer and see if that fixes the problem. If so I'll report back.

    Thanks guys...
    Ipod MINI and NANO, Windows XP, Latest version of iTunes and NANO
  • Jodon Level 1 Level 1 (15 points)
    Currently Being Moderated
    Feb 1, 2007 4:27 PM (in response to Jodon)
    My problem is now a non-problem, must be this bloody computer. The re-boot fixed all and now we have updated the NANO with the latest audio books.

    Jodon

    Not a reply, per se, but an associated question:

    I just finished loading 2 audio books with the iPod
    pluged in, but can't find a way to download them to
    the iPod. Never had this problem before.

    I've unplugged and re-plugged without any success,
    but don't know what to do now. I'll reboot the
    comptuer and see if that fixes the problem. If so
    I'll report back.

    Thanks guys...
    Latest 4 g NANO, Windows XP
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