I have a friend on the East Coast that can not configure a devise on his network and I am not able to talk him through it, We both have Mac's so is it possible for him to allow me to take control of his computer remotely from my computer?
There is this app: https://www.apple.com/mx/remotedesktop/
And you can also use Remote Session in General Settings/Shared/Remote Session
For a paid solution see:
Still has a free option:
https://www.teamviewer.com/en/index.aspx
other possibilities to check out.
http://www.pcworld.com/article/2091801/5-alternatives-to-logmein-free-for-remote -pc-access.html
How can I connect remotely to a Mac in another network
