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Apple Music will not play on iTunes

Apple Music will not play in iTunes on my Mac. Everything is up to date. Apple Music plays fine on my phone and iPad. As soon as I select a song or an album in Apple Music on my computer (iTunes) it just skips one by one through all of the songs.

iPhone 6, OS X Yosemite (10.10.4)

Posted on Jul 16, 2015 11:53 PM

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75 replies

Feb 6, 2017 4:48 PM in response to tylerleach

Apple *****. Almost everyone of my devices has some major problem. My brand-new MacBook Pro won't play songs on iTunes through my Apple Music account. You just click a song and it just sits there with a big blue line above it like it's loading. It never plays. One out of every three times I turn on iTunes to stream music throughout my house I have to walk away. What a piece of **** And they still haven't fixed the iPhone 6 voicemail problem.

Apr 1, 2017 2:36 PM in response to Jeffbabble

I have this issue. Used the DNS (199.85.127.10) solution, but this only works sporadically.


Leading to the conclusion this is likely an ISP issue.


Apple publishes their "address" for accessing your account to all. It is your ISP's responsibility to get you there using DNS.


Using an alternate DNS server to get you there proves Apple is not responsible for your issue. They are the end point, and DNS entries get you to them.


Try Google's DNS entries as well. >> 8.8.8.8 and 8.8.4.4

Aug 11, 2017 4:09 AM in response to tylerleach

I have the same problem. Running macOS Sierra version 10.12.6 (no updates available) on my MacBook Pro mid 2012. My iPhone 6 Plus plays all my Apple Music. My MacBook Pro only plays older Apple Music additions which I added in 2016 or so but nothing newer it seems. Can't pinpoint a date though. Have restarted etc. and tried the DNS thing, also not working... Any help?

Jan 12, 2018 3:24 PM in response to tylerleach

I followed exactly what the top two helpful answers suggested and this did NOT solve my problem. I do not pay $15 a month for a service that DOES NOT WORK. I will switch back to Spotify if this isn't resolved soon. I mean 3 years later and this is still an issue on apple music? Why is there no permanent fix? I can't listen to anything on my macbook and this is really a waste of my hard earned money.

Jul 17, 2015 4:24 AM in response to tylerleach

I can confirm this morning on my Mac.... it's no more working....

I can listen to Beats1 or music already download on my computer.... but every time, I tried to listen a song in my Music but not download, I get the Error 400.... and it skipped to the next one....

Last night seems fine.... and not this morning...

It might have to do with the iCloud music library....

Apple Music will not play on iTunes

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