HT201398: If an app you installed unexpectedly quits, stops responding, or won’t open

Learn about If an app you installed unexpectedly quits, stops responding, or won’t open
sentosa

Q: App icon stuck on "waiting"

Hi. I tapped UPDATE on whatsapp and the icon is now faded and stuck on "waiting". Any solutions?

iPhone 4S

Posted on Jul 17, 2015 5:19 AM

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Q: App icon stuck on "waiting"

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  • by D.Cohen,

    D.Cohen D.Cohen Jul 17, 2015 5:20 AM in response to sentosa
    Level 6 (8,424 points)
    Desktops
    Jul 17, 2015 5:20 AM in response to sentosa

    Check your network connection.


    Try these steps:

    1. Restart your device.
    2. Sign out and back in to your account.
    3. Try to reset your device. This won't delete your data stored on it.


    • Press and hold the Sleep/Wake button
    • Press and hold on the Home button
    • Keep holding both buttons until the display turns off and back on with Apple logo on it.


    Alternatively, you may go to Settings - General - Reset - Reset All Settings

    https://support.apple.com/en-us/HT201559