i have an I pad air 2
when im on Twitter and news video comes up or any other type of video I cant see the video but I do hear the sound
is there a setting or something I've tried everything
tthank you
iPad Air 2 Wi-Fi, iOS 8.4
Hi there louie63,
It sounds like you are able to hear these videos that appear in your feed on Twitter, but cannot see them. To help you troubleshoot the iPad side, aI would start by quitting the Twitter app itself:
1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
2. Swipe left to find the app you want to close.
3. Swipe up on the app's preview to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
It may even be necessary to delete and then reinstall the app:
If an app you installed unexpectedly quits, stops responding, or won’t open
Delete and reinstall the app
- Tap and hold the app until it jiggles.
- Tap the
on the app.
- Press the Home button.
- Go to the App Store and download the app again.
- Wait for the app to download, then open it from the Home screen.
Thank you for using Apple Support Communities.
I Thank you for help in this matter.
i Have tried both og your suggestions but it's still the same only on sky news tweets
all the other tweets and their videos all ok like bbc Reuters
for or some reason it's just sky
oonce again thank you for your help
Why do I not see videos on Twitter only sound
