Teamviewer always start with my session

Question

Level 1

30 points

Teamviewer always start with my session

Hi, I already contact TeamViewer support but they still not find any solution for my problem; Each time I open my mac or I log into my session teamviewer launch automatically. I would like that it launch only when i need it and not automatically. In TeamViewer settings I uncheck "Start TeamViewer with system", but when I re-login to my session the app is opening anyway, and the box i unchecked is re-checked....

I already try to completely uninstall and reinstall the app, but the problem persist. I also verify in system preferences of my mac and team viewer is not in the automatic launched item list.

If someone have any idea of what can be the problem...

Thanks !

PS : If you want to see what it does , i made a little video , (sorry for the "so so" quality) : https://www.dropbox.com/s/fk2st6up3ppqrxt/IMG_2719.MOV?dl=0

MacBook Pro (Retina, 13-inch, Late 2013), OS X Yosemite (10.10.1), null

Posted on Jul 17, 2015 6:43 AM

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Answer 1

Roote

Level 4

1,643 points

Jul 17, 2015 12:47 PM in response to Ioliboy

If you are trying to completely uninstall Teamviewer and reinstall, here is a list of items (or similar items) to look for which you may find on your system:

/Applications/TeamViewer.app

/Users/<username>/Library/Application Support/TeamViewer

/Users/<username>/Library/Caches/com.teamviewer.TeamViewer

/Users/<username>/Library/Logs/TeamViewer

/Users/<username>/Library/Logs/TeamViewer/TeamViewer10_Logfile.log

/Users/<username>/Library/Preferences/com.teamviewer.TeamViewer.plist

/Users/<username>/Library/Preferences/com.teamviewer.teamviewer10.Machine.plist

/Users/<username>/Library/Preferences/com.teamviewer.teamviewer10.plist

/Users/<username>/Library/Saved Application State/com.teamviewer.TeamViewer.savedState

/Library/Fonts/TeamViewer10.otf

/Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist

/Library/LaunchAgents/com.teamviewer.teamviewer.plist

/Library/LaunchDaemons/com.teamviewer.Helper.plist

/Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist

/Library/PrivilegedHelperTools/com.teamviewer.Helper

/Library/Security/SecurityAgentPlugins/TeamViewerAuthPlugin.bundle

/private/var/db/BootCaches/42DCDAC5-8FBC-4071-829A-15BB1EA118E5/app.com.teamview er.TeamViewer.playlist

/private/var/db/receipts/com.teamviewer.teamviewer10.bom

/private/var/db/receipts/com.teamviewer.teamviewer10.plist

/private/var/db/receipts/com.teamviewer.teamviewer10Agent.bom

/private/var/db/receipts/com.teamviewer.teamviewer10Agent.plist

/private/var/db/receipts/com.teamviewer.teamviewer10AuthPlugin.bom

/private/var/db/receipts/com.teamviewer.teamviewer10AuthPlugin.plist

/private/var/db/receipts/com.teamviewer.teamviewer10Font.bom

/private/var/db/receipts/com.teamviewer.teamviewer10Font.plist

/private/var/db/receipts/com.teamviewer.teamviewer10Restarter.bom

/private/var/db/receipts/com.teamviewer.teamviewer10Restarter.plist

Reply

Answer 2

Ioliboy Author

Level 1

30 points

Jul 17, 2015 7:11 AM in response to cdhw

EtreCheck version: 2.2 (132)

Report generated 7/17/15, 10:10 AM

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)

MacBook Pro - model: MacBookPro11,1

1 2.4 GHz Intel Core i5 CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 260 - SN = D864217T5B8FVN7A3

Video Information: ℹ️

Intel Iris

Color LCD 2560 x 1600

System Software: ℹ️

OS X 10.10.4 (14E46) - Time since boot: 12:41:43

Disk Information: ℹ️

APPLE SSD SM0256F disk0 : (251 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s4) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 249.77 GB (84.18 GB free)

Core Storage: disk0s2 250.14 GB Online

USB Information: ℹ️

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Applications/Parallels Desktop.app

[not loaded] com.parallels.kext.hypervisor (10.2.0 28956 - SDK 10.7) [Click for support]

[not loaded] com.parallels.kext.netbridge (10.2.0 28956 - SDK 10.7) [Click for support]

[not loaded] com.parallels.kext.usbconnect (10.2.0 28956 - SDK 10.7) [Click for support]

[not loaded] com.parallels.kext.vnic (10.2.0 28956 - SDK 10.7) [Click for support]

/Library/Extensions

[not loaded] com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Click for support]

[loaded] com.karios.driver.DuetDisplay (1 - SDK 10.10) [Click for support]

[loaded] com.usboverdrive.driver.hid (3.1 - SDK 10.8) [Click for support]

/Library/Extensions/USBOverdrive.kext/Contents/PlugIns

[not loaded] com.usboverdrive.driver.bt (3.1 - SDK 10.8) [Click for support]

[not loaded] com.usboverdrive.driver.hid.safe (3.1) [Click for support]

/System/Library/Extensions

[loaded] cn.phyar.vtDisplayDriver.PhyarStudio (1 - SDK 10.8) [Click for support]

[not loaded] com.SafeNet.driver.Sentinel (7.5.2) [Click for support]

[not loaded] com.avira.kext.FileAccessControl (1.0.0d1 - SDK 10.9) [Click for support]

[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]

[loaded] tl.uds.netusb.controller (1.59) [Click for support]

/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]

[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]

[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]

Startup Items: ℹ️

TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper

Startup items are obsolete in OS X Yosemite

Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[failed] com.adobe.AdobeCreativeCloud.plist [Click for support] [Click for details]

[loaded] com.avid.ApplicationManager.plist [Click for support]

[running] com.avid.ApplicationManagerHelper.plist [Click for support]

[loaded] com.avid.backgroundservicesmanager.plist [Click for support]

[loaded] com.avid.dmfsupportsvc.plist [Click for support]

[loaded] com.avid.interplay.dmfservice.plist [Click for support]

[loaded] com.avid.interplay.editortranscode.plist [Click for support]

[loaded] com.avid.transcodeserviceworker.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[loaded] com.paragon.updater.plist [Click for support]

[not loaded] com.teamviewer.teamviewer.plist [Click for support]

[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]

[failed] net.interacto.Flavours2AgentDaemon.plist [Click for support] [Click for details]

[failed] org.chromium.chromoting.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.avid.interplay.editorbroker.plist [Click for support]

[running] com.avid.interplay.editortranscodestatus.plist [Click for support]

[running] com.bombich.ccchelper.plist [Click for support]

[loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[running] com.paceap.eden.licensed.plist [Click for support]

[loaded] com.skype.skypeinstaller.plist [Click for support]

[loaded] com.teamviewer.Helper.plist [Click for support]

[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]

[loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist [Click for support]

[loaded] net.interacto.Flavours2Helper.plist [Click for support]

[loaded] PACESupport.plist [Click for support]

User Launch Agents: ℹ️

[running] com.spotify.webhelper.plist [Click for support]

User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)

Internet Plug-ins: ℹ️

AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Click for support]

FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.5.0 - SDK 10.6 [Click for support]

PepperFlashPlayer: Version: 18.0.0.209 - SDK 10.6 [Click for support]

Unity Web Player: Version: UnityPlayer version 4.6.4f1 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 45 Check version

Safari Extensions: ℹ️

1Password

AdBlock

Translate

Open in Internet Explorer

3rd Party Preference Panes: ℹ️

remoting_host_prefpane [Click for support]

Flash Player [Click for support]

Java [Click for support]

MusicManager [Click for support]

Tuxera NTFS [Click for support]

YAMAHA-USBMIDIPatch [Click for support]

Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 249.77 GB Disk used: 165.59 GB

Destinations:

Time Machine BackUp [Local]

Total size: 251.00 GB

Total number of backups: 2

Oldest backup: 2015-06-18 21:53:20 +0000

Last backup: 2015-06-28 12:30:41 +0000

Size of backup disk: Too small

Backup size 251.00 GB < (Disk used 165.59 GB X 3)

Top Processes by CPU: ℹ️

8% WindowServer

7% ReportCrash

4% Dropbox

2% UserNotificationCenter

2% fontd

Top Processes by Memory: ℹ️

953 MB kernel_task

377 MB Tweetbot

295 MB cfprefsd(2)

238 MB Finder

213 MB AvidAppManHelper

Virtual Memory Information: ℹ️

115 MB Free RAM

7.89 GB Used RAM

43 MB Swap Used

Diagnostics Information: ℹ️

Jul 17, 2015, 10:09:59 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Word_2015-07-17-100959_[redacted].crash

Jul 17, 2015, 10:09:57 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Word_2015-07-17-100957_[redacted].crash

Jul 17, 2015, 10:09:55 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Word_2015-07-17-100955_[redacted].crash

Jul 17, 2015, 10:09:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Word_2015-07-17-100953_[redacted].crash

Jul 17, 2015, 10:09:51 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Word_2015-07-17-100951_[redacted].crash

Jul 17, 2015, 10:09:48 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Word_2015-07-17-100948_[redacted].crash

Jul 17, 2015, 09:50:55 AM /Library/Logs/DiagnosticReports/Microsoft AutoUpdate_2015-07-17-095055_[redacted].cpu_resource.diag [Click for details]

Jul 17, 2015, 09:49:26 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Word_2015-07-17-094926_[redacted].crash

Jul 17, 2015, 09:47:34 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Word_2015-07-17-094734_[redacted].crash

Jul 17, 2015, 09:47:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Word_2015-07-17-094732_[redacted].crash

Jul 17, 2015, 09:47:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Word_2015-07-17-094730_[redacted].crash

Jul 16, 2015, 09:28:16 PM Self test - passed

Jul 16, 2015, 11:24:40 AM /Library/Logs/DiagnosticReports/Disk Utility_2015-07-16-112440_[redacted].hang

Jul 15, 2015, 09:29:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-07-15- 212927_[redacted].crash

Jul 15, 2015, 08:19:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-07-15- 201952_[redacted].crash

Jul 14, 2015, 09:51:50 PM /Library/Logs/DiagnosticReports/Photos_2015-07-14-215150_[redacted].hang

Jul 14, 2015, 04:11:23 PM /Library/Logs/DiagnosticReports/TeamViewer_2015-07-14-161123_[redacted].hang

Jul 14, 2015, 04:01:39 PM /Library/Logs/DiagnosticReports/Finder_2015-07-14-160139_[redacted].hang

Jul 15, 2015, 09:29:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-07-15- 212920_[redacted].crash

Jul 14, 2015, 04:02:03 PM /Library/Logs/DiagnosticReports/Finder_2015-07-14-160203_[redacted].hang

Reply

Answer 3

Csound1

Level 9

60,063 points

Jul 17, 2015 1:19 PM in response to Ioliboy

Ioliboy wrote:

JimmyCMPIT wrote:

I'd get rid of Avira, you don't need it. It's waste ware.

Yes, i Have it before but i already uninstalled it , like 5 -6 months ago ...

Nope, it's still present

com.avira.kext.FileAccessControl (1.0.0d1 - SDK 10.9) [Click for support]

Frankly you have so much junk running it would be simpler to erase the drive and start again. Restore data from your backup

You also have obsolete items starting up (a file system extender) another bad idea

Startup Items: ℹ️

TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper

Startup items are obsolete in OS X Yosemite

The advice previously given regarding removing TeamViewer was incorrect, the correct instructions are below

How do I uninstall TeamViewer under Mac OS X?

TeamViewer 9 (or later) for Mac OS X can be completely uninstalled within the TeamViewer settings.

To uninstall TeamViewer for Mac OS X, follow these steps:

Open the TeamViewer settings
Open the Advanced tab
Under Uninstall, click the Uninstall button
TeamViewer is uninstalled

Reply

Answer 4

JimmyCMPIT

Level 7

29,306 points

Jul 17, 2015 6:49 AM in response to Ioliboy

if TM is booting up with startup check in

>System Preferences...>Users & Groups>[your account]

Login items.

remove it if it's present

and

[Macintosh HD]:Library:StartupItems

remove it if it's present

Reply

Answer 5

Roote

Level 4

1,643 points

Jul 18, 2015 11:32 AM in response to Ioliboy

Hi Ioliboy. I'm happy you were able to resolve the issue. Just a note of caution. Always have a recent boot drive backup (or more than one for redundancy) to protect your data, but especially before deleting files. For safety and ease of use Time Machine is the first choice.

Take graduated steps when trying to isolate and resolve an issue. Start with the safest recommended action and then test. This usually starts with reading the app developer's documentation regarding uninstall instructions and using their uninstaller, if available. If you still have an issue, contact their support personnel. In some cases they may recommend a third-party uninstaller. If you read through the TeamViewer Forum, some users have posted that support recommended this.

For more info, as a starting point, take a look at The X Lab FAQ article Uninstalling applications for some of the issues involved in uninstalling apps.

Reply

Answer 6

Ioliboy Author

Level 1

30 points

Jul 17, 2015 7:00 AM in response to JimmyCMPIT

In the two paces TeamViewer was not present (in login items or "startupitems")

(my mac is in french)

Reply

Answer 7

cdhw

Level 4

3,594 points

Jul 17, 2015 7:05 AM in response to Ioliboy

Download and run EtreCheck:

http://www.etresoft.com/etrecheck

Post the report here.

C.

Reply

Answer 8

JimmyCMPIT

Level 7

29,306 points

Jul 17, 2015 12:55 PM in response to Ioliboy

I'd get rid of Avira, you don't need it. It's waste ware.

Reply

Answer 9

Ioliboy Author

Level 1

30 points

Jul 17, 2015 1:12 PM in response to JimmyCMPIT

JimmyCMPIT wrote:

I'd get rid of Avira, you don't need it. It's waste ware.

Yes, i Have it before but i already uninstalled it , like 5 -6 months ago ...

Reply

Answer 10

Ioliboy Author

Level 1

30 points

Jul 18, 2015 4:29 AM in response to Roote

I Erase All those files and when I reinstall my problem was solved! thanks to Roote !

Reply

Answer 11

Roote

Level 4

1,643 points

Jul 18, 2015 12:13 PM in response to Roote

The proper link for The X Lab FAQ article Uninstalling applications is http://www.thexlab.com/faqs/uninstallingapps.html. I'm not affiliated with the site or book.

Reply